AppleOne Logo
Ponce, PR
Immediate need for Bilingual Customer Service Representative

Completely remote opportunity for Ponce, Mayag•ez, Arecibo, Aguadilla, Juana D•az, Santa Isabel.

Primary Responsibilities:
  • Provide phone support to address the needs of members or providers, taking care to thoroughly understand the type of assistance required
  • Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems.
AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

High School

0-1 years

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Company overview

1001 to 5000 Employees
Company - Private
HR Consulting
Human Resources & Staffing
$1 to $5 billion (USD)

AppleOne ratings

  • 71 %
    Recommend to a friend
  • 79 %
    Approve of CEO
  • CEO Janice Bryant Howroyd
    Janice Bryant Howroyd
    454 Ratings
  • Career Opportunities
  • Comp & Benefits
  • Culture & Values
  • Senior Management
  • Work/Life Balance

AppleOne reviews by call center representative

  • "Great pay and schedule time" (in 11 reviews)
  • "Relational on a human level where professional feels like the wayside as professional is not of primary concern as the candidate's potential and level of production becomes the exchange where the candidate, company and in the event there are added clients, all benefit." (in 10 reviews)
  • "good training" (in 10 reviews)
  • "Good communication" (in 4 reviews)
  • "They are great with their employees" (in 3 reviews)
  • "Low pay." (in 11 reviews)
  • "No benefits; the company allowed employees from home to visit other sites between calls but if you were physically in the center they wouldn't allow you to visit other sites." (in 10 reviews)

AppleOne – Why work with us


Searching for a career can feel like running through a maze. You never know if what you’re doing is really working, and it’s easy to get lost. What you need is someone who’s been through it all before, someone who knows the terrain, maybe clue you in on a shortcut or two. That’s where your AppleOne Hiring Advisor comes in.

We’ll act as your own personal PR firm, giving you all benefits of a dedicated team to promote you. Afterall, a single sheet of paper can’t possibly communicate everything about you, so we take the time to find out what really makes you tick, and do everything we can to uncover all the things that make you desirable to an employer. Then our team of professionals goes to work marketing you to your target companies as well as our exclusive employment partners who have trusted us to find them talent for 50+ years. 

AppleOne benefits

3 Ratings

Employer summary

AppleOne realizes that each temporary associate has different health and welfare benefits needs and has designed a benefit program just for you.

Employee benefit reviews

Most commented

  • Health Insurance(27 comments)

    "Great medical health insurance coverage"

  • Dental Insurance(18 comments)

    "good dental insurance is offered."

  • Job Training(14 comments)

    "All the time and will not let you steuggle"

  • Oct 23, 2023
    Former Account Manager in Florida Ridge, FL, Florida

    clean and clear environment and staff

  • Sep 27, 2023
    Current Employee in Reston, VA, Virginia

    company perks and health insurance

  • Sep 24, 2023
    Former Accout Executive in Schaumburg, IL, Illinois

    Good benefits package overall. They offer pet insurance.

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