Randwick City Council3.8
Customer Service & Administration Assistant
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Customer Service & Administration Assistant

Position number
Closing date
Wednesday 07 December
$77,714.69 – $85,496.91 + 10.5% super
Permanent Full time (35 hours per week)
  • Good work/life balance with a 9-day fortnight
  • Fast paced and dynamic department
  • Friendly team environment committed to professional development

Do you have a passion for providing exceptional customer service? Are you are seeking a new opportunity to apply your planning and building related knowledge while working in a strong team?

We are currently seeking a Customer Service and Administration Assistant who will be responsible for providing an effective and efficient administration support function to managers and teams within the fast-paced department. Additionally, the successful applicant will be required to be a professional first point of contact for external customers and promote the image of Council as efficient, courteous and customer focused.

Randwick City Council is an innovative and leading local government organisation committed to serving our vibrant community on the beautiful eastern beaches of Sydney.

What we value

We have a high-performance culture fostered through our values of Integrity, Customer Focus, Accountability, Respect and Excellence. This culture encourages and supports equity, diversity and inclusion for our employees and our community.

We will trust you to bring

  • Commitment to providing excellent Customer Service
  • Experience
  • Interpersonal skills
  • Organisation skills
  • Emotional intelligence
  • Attention to detail

Things you will do

  • Acquire, interpret, and maintain a working knowledge of planning and building related policies, services and activities.
  • Provide technical and administrative services to support the effective functioning of the Customer Service Centre and Development Assessment Team.
  • Provide information in an efficient and courteous way regarding planning and building related matters.
  • Provide details to customers regarding further information required to make applications complete.
  • Resolve or refer complaints from customers with courtesy and sensitivity.
  • Contribute positively to the effective operation of the Development Assessment department.

If you are looking for a new opportunity to apply your skills while working with a strong team, please submit your application.

Further Information:

View the position description or contact Andrea Halcro on 9093 6684.

Applicants must include a statement demonstrating how they meet the essential knowledge, skills and abilities criteria listed in the position description, to be considered for this role.

Apply Now 356965
Last Updated: 29 November 2022
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