Customer Support Specialist - Work From Home
Answer your calling and take the lead at our company from the comfort of your home. As a member of our team, you’ll redefine how our customers engage with the latest product offerings, media and entertainment. It’s an opportunity to be the voice of AT&T – a global leader in communications and technology, in a career where we’ll count on you to deliver a best-in-class customer experience.
As a Customer Support Specialist, you’ll serve as the first line of technical support for our consumer or business customers. You’ll take on complex call types ranging from service support and billing to retention and repair. Due to the scope and breadth of your calls, you’ll need to be adept at shifting between call types without missing a beat. Your success will be dependent on your ability to troubleshoot technical issues with ease. You’ll need to be an expert in our products and services, understanding how they work and feel incentivized by resolving technical issues and offering operational improvements.
You may also be required to:
We prefer that you have:
So, what’s in it for you?
We’ll offer paid-training that you’ll be required to complete from home as well as resources to encourage your career growth. We also offer a competitive compensation package. This role starts at $19.85 per hour. You’ll also gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks we also provide 50% employee discount on:
We’ll also provide 4-6 weeks of training on the latest technology, devices and our entire lineup of products, services and promotions. You’ll have everything needed to hit the ground running. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws.
There’s no better time than now to dial into a career with AT&T. If you’re ready to join our team, let’s talk! Apply today. #virtualjob #virtualwork
At AT&T, we live true to our values – doing the right thing, every time. We think big – because we’re all about innovation and connecting the world to greater possibility. We make a difference – in our communities and with each other. Join us and you’ll find limitless opportunity for the training and career development you want to achieve your professional dreams.
So give us a follow on your favorite social channels, and you’ll get an inside look at what #LifeAtATT is really like.
Across our company, our people are leading the way for everything we do. That’s why we’re committed to giving our team members the benefits, tools and resources they need to reach their fullest potential – both professionally and personally.
Our benefits are so much more than health and well being...like everything else we do at AT&T, our benefits are top notch. In fact, they have their own page...check it out while you are shopping for your next great opportunity. We're sure you'll like what we have to offer. We don't just offer benefits...we offer Rewards
Health Insurance(1817 comments)
"real good insurance coverage cheap"
Vacation & Paid Time Off(1136 comments)
"alot of pto just have to request ahead of time"
401K Plan(874 comments)
"3.5 % cont to plan vested 2 years"
401k amazing but stressfull but can make it happen
Have changed. Not as good as they used to be.
Benefits are getting smaller each year