Deployment Engineer

3.9 Reflektion – San Mateo, CA 6 days ago
$81k-$123k(Glassdoor est.)

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Company: Reflektion, Inc Location: San Mateo, CA

Occupation: Deployment Engineer Job Category: CS - Deployments

Status: Full-time

Reporting to: Dir, Solution Impl

Education Level: Bachelor's Degree or higher Relevant Work Experience: 3 years


The Deployment Engineer will be responsible for deploying and configuring customer datasets into Reflektion solutions. He/she will be the point of contact for customers during the deployment phase for initial setup and maintenance of eCommerce data to AWS, integrating Reflektion technology and coordinate activities around testing and moving of data into production.

We are looking for a proven and passionate self-starter with a desire to work with customers to achieve business results in a short period of time. He/she will enjoy working with a range of e-commerce retailers and consumer brands to help them meet their goals. Additional duties will include:

- Participating in weekly customer deployment calls to understand data requirements and provide progress updates on pending tasks

- Develop tools/software to help ensure that the processes are repeatable and as automated as possible

- Execute test plans and conduct user acceptance testing

- Track results, refine solutions and drive successful and timely customer deployments

- Coordinate the application of refinements and additional solutions with these customers


- Experience with B2B SaaS software or eCommerce customer deployments to AWS

- Proficiency in Python to automate processes as required

- Proficiency with Unix/Linux and bash scripting

- Experience with NoSQL development using MongoDB

- Experience using GitHub

- Strong understanding of customer integrations with APIs

- Basic understanding of Machine Learning technologies such as Apache Hadoop and Spark

- Some web development HTML/CSS experience a plus

- Experience using support tools such as JIRA, Zendesk, and Basecamp

- Previous experience managing projects / customer deployment lifecycle is a strong plus

- Enthusiasm for establishing and refining processes and metrics

- Proven ability to manage production releases and change management

- Excellent verbal and written communication skills

- Positive attitude and ability to work in a fast paced environment

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