Field Technical Scientist

Genosity – Iselin, NJ

Job Description

Genosity is seeking a highly motivated and technology-savvy scientist to join our growing team to provide support, management and outreach for Genosity’s products, services and operational capabilities.

Specific responsibilities include:
  • Educate healthcare professionals on the company’s software portfolio
  • Function as a scientific and technical resource and work to match customer needs with available resources
  • Assist the Commercialization Team in client demonstrations related to initial sales calls
  • Gather client specifications during initial project scoping and ongoing use of the system
  • Provide training to clients on use of the Genosity software
  • Perform internal testing of the system with appropriate documentation during User Acceptance Testing and/or system updates
  • Support clients on technical projects related to Genosity’s consultation services as determined by supervisor
  • Support clients with other consultation services, such as drafting validation plans
  • Assist the Commercialization Team with technical documentation and user guides
  • Train clients on various assays and provide wet lab technical support
  • Coordinate between different contacts internally, with our partners, and clients in order to ensure seamless transitions throughout the implementation process
  • Ensure the appropriate dissemination of transparent, fair-balanced scientific and clinical information, knowledge and services in a timely, compliant, ethical and customer-focused manner
  • Master’s in clinical laboratory science, biological science, computational biology or biotechnology with 2 years of relevant experience in a commercial/industry setting; OR Bachelor’s in clinical laboratory science, biological science, computational biology or biotechnology with 4 years of relevant experience in a commercial/industry setting
  • A minimum of two years of experience in a customer support role with direct client interaction
  • Ability to multi-task and work independently
  • Technical knowledge in the genomics/molecular biology arena is strongly preferred
  • A well-established network in the genomics or oncology space across academic centers and pharmaceutical companies is strongly preferred
  • Demonstrated ability to comprehend complex scientific, medical, and emergent business issues
  • Successful record of managing large and complex projects with minimal oversight
  • Strong interpersonal and communication skills, both oral and written
  • Health, dental, vision
  • Casual environment
  • Opportunity to experience start-up culture
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status or on the basis of disability.

Company Description

Genosity is a biotechnology company focused on providing tools and services for clinical research applications of genomics. Our mission is to unlock the power of precision medicine in improving patient care by providing a technology platform to advance genomics and facilitate collaborative research.
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