Insightful.io is a workforce analytics solution dedicated to helping companies navigate the challenges of the modern workplace. Our innovative platform empowers organizations to enable hybrid work without sacrificing transparency or performance. With a keen focus on capacity planning, analysis of focus time, and collaboration time, we provide unparalleled insights into how employees work both at home and in the office.
Our solution is designed to cater to the unique needs of various teams, including support, administration, finance, and claims processing. By delivering sophisticated, data-driven reports, Insightful.io enables companies to optimize productivity, streamline operations, and drive business success in today's dynamic work environment.
The Head of Customer Success will be responsible for leading and managing the customer success team to ensure that our largest customers realize the full value of Insightful. The role requires a customer relationship-focused mindset, strong leadership skills, and a start-up mentality to be a true owner, self-driven and accountable for retaining and growing revenue.
What We Offer:
Job Type: Full-time
Salary: $130,000.00 - $160,000.00 per year
Weekly day range:
Work Location: Remote