Make your mark at the world's largest HVAC company

Daikin Applied is seeking an HVAC Parts Sales Associate. In this critical role you would provide HVAC parts related service to customers in the store and over the phone. You will also be responsible for parts identification, order management, inventory selection and pricing, and receiving and stocking inventory. This is a 40 hours a week, Monday - Friday role between the hours of 7am and 5pm.

What's in it for you:

Opportunities to make an impact and shape your career with a company that is passionate about people-centered growth and development
Ability to create better outcomes for our customers, so we all can breathe easier
Work for a leading innovator in HVAC and make a difference in environmental initiatives to create a more sustainable world for all

What you will do:

Sell HVAC parts, equipment, and supplies over the phone and in person interacting with customers on a daily basis
Create solutions for customers by providing overall technical support and researching options including, but not limited to receiving and processing orders, product and service questions, warranty administration and overall customer complaints
Inventory selection and management, ensuring that it is appropriately accounted for
Communicate to management when pricing is not in line with market price and local product knowledge
Process customer orders in a timely and efficient manner
Drive customer policy enhancements based on need and makes exceptions to customer policies and procedures where appropriate

Minimum Qualifications

High school diploma
Customer service experience
Microsoft Office Suite proficiency

Preferred Qualifications

HVAC industry experience
Superior communication and interpersonal skills
Strong attention to detail
Demonstrated example of taking initiative with a solid work ethic

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