Job Summary

Make an impact:
The City of Salem Enterprise Services Department is seeking talented, dynamic Information Technology (IT) Interns to join our team. If you have a passion for learning new technology, collaboration, and creative problem-solving, then the City of Salem Enterprise Services Department is the place for you. We take pride in providing opportunities for innovation, career development, flexible work schedules, and a great work-life balance.

What you will do:
The IT intern will work closely with both a mentor and with senior technical staff to develop advanced techniques skill sets. The IT intern will also contribute to meaningful, real-world projects within a specific IT technical service area. A brief description for each IT technical service section is listed below.

Additional information on job responsibilities:
Application Development – Offers high level application development and support across a broad base of internal and external (community focused) application and data solutions. The intern will work to troubleshoot and debug issues, assist with data migration, and create reporting solutions. Application development internship experience will be hands-on and include design, development, and deployment of web applications.

Desktop and Application Support – Provides skilled support for the City’s computer and desktop application environment. The intern will troubleshoot and repair a variety of office hardware and software technology solutions. Using the City’s hardware and software standards as a reference, the intern will assist in building, validating, and deploying new computers, including installation and setup of custom software. The intern will also provide support for the City’s internal Help Desk system.

Network Infrastructure Support – Supports the City’s enterprise network infrastructure, including network hardware devices, security, and connection management across multiple sites. The intern will assist with analysis, configuration, installation, and maintenance of the City’s network hardware and software environments. The internship experience will be hands-on and include work on elements of the City’s communications and network infrastructure.

Business Analyst – Assists IT team and City staff with project management, data and process analysis, and solution research and recommendation. The intern will prepare spreadsheets and reports, create agendas, update project plans, participate in research projects, and help facilitate project meetings. The internship experience will be hands-on and will help to deliver innovative solutions, recommendations, and process improvements throughout the City organization.

What are the Information Technology (IT) Intern minimum qualifications?

Must pass the pre-employment background check.
Current standing as a graduate or undergraduate student at a college or university with major course work in Computer Science, Information Technology, Information Systems, Software Engineering, Business or closely related field, and minimum of 6 months of paid, unpaid, or volunteer experience, in the support and development of applications, GIS, computer hardware and desktop support, or analytical and problem solving skills; or any combination of experience and training that demonstrate possession of the knowledge, skills, and abilities as listed, and ability to perform the essential job functions.
Applicants that graduated within the last 6 months will still be considered.

About us:
The City of Salem is the second largest City in the State of Oregon, located in the heart Willamette Valley, and is the capital city of Oregon with a population over 170,000. Centrally located, Salem is 47 miles south of Portland and an hour from the Cascade Mountains to the east and an hour from the ocean beaches to the west. Salem is an exceptional community for living and working with exciting new and comfortable well-established neighborhoods and carefully preserved historic buildings.

A full-service City, Salem has eight primary departments:
Community Services, Finance, Fire, Enterprise Services, Legal, Police, Public Works, and Community and Urban Development. Several departments also have functional divisions within their department. The City has five labor unions and employs roughly 1,350 talented and dedicated staff members. The Urban Renewal Agency and the Salem Housing Authority are separate municipal corporations. The Agency contracts with the City for services and the Authority is led by the Housing Administrator within the Urban Development department.

Where can I find out more about the position?
Go to the menu option for Class Specifications and search for Intern or click here.

How can I apply?
The City of Salem invites individuals of all diverse communities and backgrounds to apply for our available job opportunities as we strive to provide the best service to everyone. The City of Salem is committed to providing equal employment opportunities to all and has a culture that values diversity, equity, and inclusion. We believe that by welcoming differences, encouraging new ideas and views, listening to, and learning from each other, we are better able to serve the community.

To apply, click on the green “Apply” button to complete your application. Hiring managers do not have access to view resumes as part of the application review process, please make sure to include how you meet the qualifications outlined in the class specification in your application.

Applicants that meet the minimum qualifications as outlined above but not selected for this position may be placed on an eligibility list, and candidates may be hired from the list. Eligibility lists are valid for six months. The City will send email notifications to eligible candidates about potential hiring opportunities so please ensure your email settings accept our system generated email notifications.

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For more information about employment at the City of Salem, please visit our website at www.cityofsalem.net/jobs.