Cover Image for EMS (Education Management Solutions)

Inside Sales Representative II

2.9 ★
EMS (Education Management Solutions) – Exton, PA
Why Work For Us

Since its founding in 1994, EMS has established a reputation for delivering superior and dependable solutions and providing unprecedented levels of customer service and support keeping our customers on the leading edge. An award winning company, EMS has been recognized by Inc. magazine's Inc. 5000 for eight years as one of the fastest growing private companies in America. In addition, EMS has been ranked in the Philadelphia Business Journal as one of the Top 25 Technology Employers.

The Exton Company with 85 employees develops software to efficiently run clinical training centers and assess learner performance skills, and also provides audio-visual tools to record training sessions.

Working alongside subject matter experts, EMS serves as the driving force behind numerous consumer-centered innovations that continue to move the clinical simulation market forward with breakthrough technologies.

EMS offers complete turnkey solutions that include integrated software and hardware, design and planning, engineering, configuration, installation, training, file backup, cloud-based eLearning, and support. EMS’ Mission is to advance the quality and efficiency of clinical care through smarter simulation, leading to better outcomes.


The inside sales role is a vital position at EMS. You will be responsible for assisting in the direct sales of assigned products/services, providing the qualified leads to their Field Sales counterpart, new business development activities and supporting direct marketing campaigns in their assigned geography. You will also be responsible for direct selling of assigned standalone products.

Essential Functions

  • Perform a wide variety of inside sales activities to generate sufficient/additional qualified leads to meet sales production goals, including cold calling, qualification, follow-up, data-mining, set-up of meetings/demos for sales team, etc.
  • Uncover sales opportunities for assigned standalone product and close opportunity.
  • Effectively utilize and update CRM (Salesforce) database
  • Discuss product capabilities with prospective customers based on information obtained
  • Provide online Demo for the product
  • Create proposals from template and submit to qualified prospects
  • Research company profiles, news releases and other industry related trade resources to proactively reach out to potential customer base
  • Follow-up with Marketing Qualified Leads generated during trade shows, conferences, events


  • Dedication to customer service excellence
  • Excellent interpersonal, organizational and communications skills including oral, written and presentation
  • Ability to multi-task effectively
  • Strong supervisory skills required
  • Strong selling skills
  • Ability to work in fast-paced, high-energy environment
  • Ability to travel 25%
  • BS degree preferred or equivalent technical experience
  • 5-7 years sales experience a plus
  • Experience in cold-calling required
  • Disciplined approach to developing new leads
  • Results-oriented team player as well as an effective individual contributor
  • Experience in medical, nursing and related education markets is a plus
  • Expertise in Microsoft Office and CRM products (preferably SalesForce)

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