Chick-fil-A Manager/Team Leader Job in Fairfax, VA | Glassdoor

Manager/Team Leader

Chick-fil-A – Fairfax, VA

Job Description

Job Overview:

Entry-Level Management positions at Chick-fil-A include shift manager, assistant manager, team leader, and team supervisor jobs. Managerial tasks involve labor management, training workers, hiring new associates, overseeing daily store operations, and scheduling employees.

Job Requirements:

Must possess and entrepreneurial spirit – one who finds creative solutions for problem-solving, who doesn’t wait to be told what to do, and who thinks for oneself while working well within a team environment. This is an excellent opportunity for someone who possesses initiative, great people skills, a servant leadership mind-set, and who can cast a vision for excellence.

The employee will have the following Responsibilities:
* Oversee operating cash flow, financial transactions, and point of sale processes while consistently following all HMSHost cash handling policies and proper security procedures.

* Monitor and observe daily operations including activities of subordinate personnel and keep management informed of area activities and any significant problems.

* Coordinate with management on training and professional development of new associates
* Monitor compliance with safety guidelines, build awareness about safety, and report any safety concerns to management.

* Complete opening, daily and closing procedures/checklists in accordance with company policies/procedures and quality requirements.
* Transfer supplies and equipment between storage and work areas.
* Implement product rotations based on product code dates in warehouse and concepts, orders product, and participates in inventory counts as required
* Resolve customer complaints in a manner consistent with company policy, and with customer satisfaction in mind
* Practices excellent food safety and sanitation practices

A successful candidate will possess the following experience, skills, and talents:
* Employee selection, onboarding, training, and developing processes

* Employee scheduling and labor management

* Effective relationship-building skills

* Great communications skills, both verbal and written

* Strong sense of respect and responsibility for self and others

* Effective at empowering and encouraging others through teaching, modeling, and mentoring

* Effective and creative problem-solving, decision-making, and conflict resolution skills

* Ability to see the big picture yet know where and how the pieces fit together

* Ability to budget resources – labor, money, time – to achieve business and organization goals, vision, and objectives.

* Effective organizational skills to keep track of multiple tasks, situations, and people.

* Ability to work well within a self-directed atmosphere yet work effectively with team members as needed to achieve desired outcomes/goals.

* Possess the desire to be a life-long learner.

* BA or BS degree in business or related discipline a plus

* 1-2 years of related experience a plus

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