Odysseys Unlimited Receptionist/Office Administrator Job in Newton, MA | Glassdoor

Receptionist/Office Administrator

Odysseys Unlimited 4.89 Reviews  – Newton, MA

Job Description

Odysseys Unlimited, a Newton (Massachusetts) based tour operator and direct marketer, provides international small group tours to older Americans including members of some of the country’s most prestigious non-profit organizations. We have employment opportunities for professionals who are willing to use their talents to contribute to the growth and success of our growing operation.

Job Description

Title: Receptionist / Office Administrator

Reporting to: Controller

Job Summary: As the first person to greet visitors and employees, the Receptionist / Office Administrator is the face of the company. As such, this position requires a polite, professional, and welcoming personality whether in person or over the phone. This individual will also be responsible for ensuring efficient operations with regard to directing calls, mail, deliveries and faxes, managing office and kitchen supplies, ordering office equipment, making service calls, and maintaining relationships with our property manager and vendors. The ideal candidate will have a proven track record of reliability, punctuality and attendance, be organized, have exceptional multi-tasking abilities and take pride in maintaining a highly organized office environment.

Responsibilities:

  • Answer incoming calls in a professional, warm and courteous manner and accurately direct callers to the appropriate staff member or department
  • Greet office visitors in a professional and friendly manner; quickly notifying appropriate staff members of arrivals
  • Retrieve messages from the company voice mailboxes per company guidelines
  • Sort and distribute daily mail, faxes and deliveries in a timely and efficient manner
  • Process parking validation and/or arrange taxi services for visitors
  • Manage suite lock/unlock and parking pass software
  • Order and stock office and kitchen supplies
  • Place orders and service requests for office equipment and office services
  • Serve as liaison to property management notifying employees accordingly
  • Order lunches for meetings and make hotel reservations for vendors
  • Perform additional administrative support as needed
Qualifications:
  • Qualified candidates will have 5+ years of experience in a related office services position
  • Associates or Bachelor’s degree preferred
  • Professional telephone etiquette and interpersonal skills
  • Exceptional verbal and written communication skills
  • Excellent organizational skills, ability to multi-task with attention to detail and accuracy
  • Proven record of excellent reliability, attendance and punctuality
  • Computer literacy including Microsoft Word, Excel and Outlook
  • Ability to work independently with minimal direction
When applying please send resume and salary requirements. No phone calls or recruiters please.

Odysseys Unlimited Reviews

4.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
President Bruce Epstein
Bruce Epstein
3 Ratings
    1. Featured Review

      "Great company and great tours!!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Travel Counselor in Newton, MA
      Former Employee - Travel Counselor in Newton, MA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Odysseys Unlimited full-time (More than a year)

      Pros

      Travel perks -- tours are great! The CEO, Bruce, is SO friendly and knows everyone's name. It's a small company and it sort of feels like a family. It's very easy to talk to your managers and supervisors. Everyone knows each other and company events are fun!

      Cons

      Honestly not too many cons -- the only thing is since it's a small company it's hard to find room for growth. Overall no complaints!

      Advice to Management

      That's tough -- I guess let the TCs have flex hours on Fridays in the Summer?? Keep doing what you're doing!


    2. "Great company where leadership really cares about employees!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Odysseys Unlimited full-time

      Pros

      Amazing benefits, Caring leadership, Growing company

      Cons

      Salaries in the travel industry are not high paying


    3. Helpful (1)

      "Great Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Newton, MA
      Current Employee - Anonymous Employee in Newton, MA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Odysseys Unlimited (Less than a year)

      Pros

      -Office culture is open and accepting and all employees are very nice and welcoming.
      -The CEO is personable and knows everyone by name.
      -Although everyone works hard, luckily, the atmosphere is not tense - which is hard to find in many office environments.

      Cons

      Can't think of many negative things to say.

      Advice to Management

      Keep investing in office culture events such as mindfulness workshops, breakfasts, etc. Everyone enjoys them.

    See All 9 Reviews