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LCI3.3
Representative, Customer Service
New Orleans, LA
$23,923 - $41,482 (Glassdoor est.)
Rating Highlights
Compensation & Benefits : 2.9
Culture & Values : 3.2
Career Opportunities : 3.1
Work/Life Balance : 3.0
Job & Company Insights
Job Type : Full-time
Job Function : customer service representative
Industry : Information Technology
Size : 51 to 200 Employees
Job

LC Industries – Job Description

Customer Service Representative – BSC


I. JOB DESCRIPTION

Department: Base Supply Stores

Location: Various

Reports to: Manager and/or Assistant Manager


II. STATEMENT OF PURPOSE

To provide customer service with customer recognition to everyone.


III. RESPONSIBILITY FOR WORK OF OTHERS

None


IV. BUSINESS COMMUNICATION

Requires excellent communication skills.


V. SUPERVISION REQUIRED

Daily


  • EDUCATION REQUIRED

High school graduate with one year relevant work experience.


  • TRAINING AND SPECIALIZED KNOWLEDGE REQUIRED

Basic retail knowledge. Accuracy with computerized checkout systems.


VIII. EXPERIENCE REQUIRED

Must have interpersonal skills dealing with and communicating with customers, vendors, co-workers and management. Team player.


IX. TRAVEL REQUIRED

None


  • SPECIFIC DUTIES AND RESPONSIBILITIES
  • Responsible for all customer service functions with customer recognition and interface the most critical element.
  • Accurate computerized checkout
  • Requesting and identifying material from the warehouse and shelf stocking.
  • Store cleanliness both in and outside.
  • Other duties as requested by Manager and/or Assistant Manager.


  • PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit and use their hands.


  • WORK ENVIRONMENT

While performing the duties of this job, the employee is in a moderate office environment.


The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor���s legal duty to furnish information. 41 CFR 60-1.35(c)

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