Handles customer inquiries and lead requests for groups (e.g., Full Service and MSB, 10-99 peak room nights) within predefined Group Sales parameters. Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Verifies that business is turned over properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience. Processes business correspondence and creates contracts and other related booking documentation as required. Demonstrates excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning.
Education and Experience :
CORE WORK ACTIVITIES
Managing Sales Activities
Building Successful Relationships
Employee Discount(599 comments)
"Hotel rates throughout the world for minimal cost with 20% off food, retail, spa, golf and more."
Vacation & Paid Time Off(187 comments)
"Tons of PTO plus holidays"
Health Insurance(172 comments)
"good for the family people"
Good coverage and reasonably priced.
Great discount program for Marriott hotels
Great company to be a part of! Pay could be more but the fringe benefits make up for that.