Texas Lottery Commission is a 2022 Austin American Statesman TOP WORKPLACE!

About the Texas Lottery Commission

Our Mission Statement: The Texas Lottery is committed to generating revenue for the State of Texas through the responsible management and sale of entertaining lottery products. The Texas Lottery will incorporate the highest standard of security, integrity, and responsible gaming principles, set and achieve challenging goals, provide quality customer service and utilize a team approach.

Texas Lottery Commission is a great place to work!

Our headquarters is located on the new Texas Capital Mall in the George H.W. Bush Building directly across from the Bob Bullock Museum and across from the University of Texas. We have multiple field offices across the state. We provide free parking for all our employees.

We offer competitive compensation, including an upcoming 5% salary increase for all employees which will take effect September 1, 2024; merit increases for outstanding performance; longevity payments after two years; opportunities for hybrid work from home for qualifying positions; generous paid leave; health insurance; dental and vision insurance; numerous state and federal holidays; tuition assistance; state employee discounts; 401(k) and 457 and a cash balance pension for employees entering state service after September 1, 2022.

Resumes submitted through Indeed are NOT accepted by this agency. You must apply through the CAPPS Recruit link listed below in order to be considered for this job.

To apply for this job, please copy and paste this link: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00036589&tz=GMT-05%3A00&tzname=America%2FChicago

Job Summary:

Provides complex (journey-level) consultative services and technical assistance to the Security Department Manager in the Lottery Operations Division. Work involves receiving, analyzing, and evaluating questionable lottery claims, tickets, and related documents. Performs security observations of lottery drawings. Conducts reviews and/or audits to ensure compliance with State, Agency and/or MUSL (Multi-State Lottery Association) statutes, rules, policies and procedures. Applies forensic techniques and knowledge to determine fraudulent activity. Assists with maintaining security and integrity of lottery products and games. Identifies and maintains evidence. May be called upon to testify in criminal and administrative proceedings. Works under general supervision with moderate latitude for the use of initiative and independent judgment. This position reports to the Security Department Manager.

Qualifications:

· Graduation from an accredited four-year college or university with a degree is required. (Relevant work experience, in excess of the required two years, may be substituted for degree on a year-for-year basis.)

· Two years work experience in investigations, forensic analysis, security, or auditing is required.

· Willingness to work varied schedules and irregular hours, including weekends, holidays, and nights is required. (Monthly work schedules are made approximately two weeks in advance.)

· Willingness to travel up to 10% for job-related purposes is required.

· Must have a current driver’s license.

· Experience in forensic analysis of questionable documents is preferred.

· Experience in the operation of technical laboratory equipment is preferred.

· Experience in auditing is preferred.

· Experience with personal computers to include experience with Microsoft Word, Microsoft Excel, e-mail, and multi-user databases is preferred.

· Experience in the lottery or gaming industry is preferred.

· Experience with writing technical, professional, or investigative reports is preferred.

· Applicants selected for an interview may be required to submit writing samples.

Knowledge, Skills, and Abilities:

· Knowledge of local, state, and federal laws and regulations relevant to program areas.

· Knowledge of security and environmental requirements regarding lottery tickets.

· Knowledge of security and procedural requirements of lottery drawings.

· Knowledge of court procedures, practices, and rules of evidence.

· Knowledge of forensic testing techniques.

· Knowledge of the lottery or gaming industry.

· Knowledge of program management processes and techniques.

· Skilled in personal computers to include Microsoft Word, Microsoft Excel, multi-user databases, and e-mail.

· Ability to exercise good judgment and make sound decisions affecting the operation of department functions.

· Ability to manage multiple tasks and projects, organize competing priorities, follow instructions, and meet strict deadlines.

· Ability to establish and maintain effective working relationships with Commission management, other employees, vendors, and the general public.

· Ability to communicate effectively, both verbally and in writing.

· Ability to meet and deal tactfully and effectively with others, both in person and on the telephone.

· Ability to prepare clear and concise verbal and written reports.

· Ability to develop, interpret, and apply laws, policies, procedures, and regulations.

· Ability to conduct interviews and gather facts.

· Ability to analyze data and evaluate findings.

· Ability to testify in hearings and court proceedings.

· Ability to solve work-related problems.

· Ability to adhere to agency and State of Texas rules, policies and procedures, especially in the areas of time, attendance, and agency core values.

Physical and Mental Requirements:

· Must be able to sit or stand for extended periods of time.

· Must be able to operate personal computer and standard office equipment.

· Must be able to work with household chemicals.

· Must be able to lift and carry 20 lbs. for a short distance.

· Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Essential Job Functions:

Performs security observations of lottery drawings and supervises lottery drawings and processes such as:

· Conducting security observations of drawings and equipment as needed.

· Supervising ticket validations, lottery drawings, and ticket reconstruction processes to ensure compliance with procedures, policies, rules and regulations.

· Coordinating with lottery operator to ensure integrity of game data.

Performs forensic analysis work such as:

· Conducting forensic analysis of questionable documents with special emphasis on lottery tickets and claims.

· Assisting in forensic testing and evaluation of tickets, claims, or other documents.

· Assisting with maintaining the security and integrity of lottery products.

Conducts preliminary investigations of alleged violations of laws, rules, and regulations which involves:

· Coordinating the collection and analysis of evidence and data through preliminary investigations, audits, inspections, or studies.

· Contacting and interviewing witnesses and complainants.

· Examining, investigating, and analyzing the business activities of entities to ensure compliance with statutory standards and regulations.

· Evaluating and summarizing investigative findings in concise verbal and written formats.

· Serving as evidence custodian.

· Testifying in criminal and administrative proceedings and providing evidence.

Performs administrative functions which include:

· Maintaining filing system for department in accordance with records retention schedule.

· Preparing a variety of correspondence and reports related to work activity.

· Maintaining department supplies and equipment.

· Inputting data in case management system and other multi-user databases.

· Assisting in developing guidelines, procedures, policies, rules and regulations related to department activities.

Conducts audits of reporting systems, database usage, and inventory controls.

May represent the department or division at Commission meetings, legal proceedings, legislative hearings, conferences, and committees.

Performs related duties and special projects as assigned.

The Texas Lottery Commission is an Equal Opportunity Employer

APPLICATION PROCESS

Applications must be completed online through CAPPS Recruit by 11:59 p.m. on the posting's closing date. When a job opening is posted Open Until Filled, it is best to apply as quickly as possible, as the posting may close or be placed on hold at any time with or without prior notification.

All applicants must submit a thoroughly completed on-line application through CAPPS Recruit, answering all applicable questions, whether starred with an asterisk or not. Applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

Instructions for completing the on-line State of Texas Application for Employment can be found here:

https://www.texaslottery.com/export/sites/lottery/About_Us/Employment_Opportunities/how_to_apply.html

Please be aware that additional information or documents will not be accepted for purposes of determining eligibility after the closing date.

Applications will NOT be accepted via mail, hand delivery, fax or email.

Qualified applicants selected for interviews will be contacted by the agency. If you are scheduled for an interview and require any reasonable accommodation in the interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

All candidates recommended for a position will be subject to an extensive criminal background investigation, including fingerprinting. The State Lottery Act contains provisions that set out causes for rejection if applicable. All positions are employment at will.

Inquiries regarding the status of an application will be answered as time and agency resources allow.

RELATED MILITARY OCCUPATIONAL SPECIALTY CODES

Veterans, Reservists, or Guardsmen with a MOS or additional duties or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are encouraged to apply.

Additional Military Crosswalk information can be accessed at:

https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf

SELECTIVE SERVICE REGISTRATION

In accordance with legislation effective September 1, 1999, male candidates aged 18 to 25 are required to show proof of selective service registration (or exemption) prior to an offer of employment. Such proof is not required to be filed with an application but must be provided upon request by the Human Resources office.

E-VERIFY

This employer participates in E-Verify and will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Job Type: Full-time

Pay: $45,244.08 - $55,602.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift

Application Question(s):

• Are you willing to travel up to 10% for job-related purposes as required?
• Are you willing to work varied schedules and irregular hours to include weekends, holidays, and nights as required?

Education:

• Bachelor's (Preferred)

Experience:

• investigations or forensic analysis: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person