Cover for Cox Communications Inc
Cox Communications Inc3.9
Senior Product Manager - Wireless
Atlanta, GA
$54K - $103K (Glassdoor est.)
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Job & Company Insights
Job Type : Full-time
Job Function : product manager
Industry : Telecommunications
Size : 10000+ Employees
Rating Highlights
Compensation & Benefits : 4.0
Culture & Values : 3.7
Career Opportunities : 3.5
Work/Life Balance : 3.6
Job

Primary Location: 6205-B Peachtree Dunwoody Rd, Atlanta, GA, USA

Division: Cox Communications Inc

Job Level: Manager/Senior Manager

Travel: No

Schedule: Full-time

Shift: Day Job

Requisition Number: 210286

Role Summary

Cox Communications, Inc. is seeking a Senior Product Manager, Wireless who provides leadership for product strategy, development and deployment of its wireless service. This person will be accountable for and serves as the authority on all aspects of the product portfolio's lifecycle. This includes the domains of defining simple & intuitive offers, product requirements, customer experience, launch activities, financial and operating metrics, enhancement priorities and product roadmaps. This person will be recognized as the top subject matter expert on a portfolio of products. Leads cross-functional teams by example, demonstrating passion, and drive to satisfy customer needs to optimize customer experience through product innovation and/or improvements to internal organization, processes and technology. Synthesizes information to determine both current and future (years in advance) customer needs. Input into budget decision; commits resources to address/balance customer needs; Operates with extensive latitude for independent judgment within operational parameters. May be responsible for product portfolio roadmaps requiring multiple year plans; Develops, or provides guidance to develop, innovative solutions to highly complex and/or emerging technologies. Provides mentorship and guidance to team members and associates.

Primary Responsibilities

  • Accountable for the completion of product development and launch projects and achievement of business objectives through planning, budgeting, resourcing, and monitoring accuracy of work, etc. Ensures success through adequate resourcing of initiatives.
  • Manage and review allocated budget and actual spend for product development and lifecycle activities.
  • Serves as champion for product initiatives to obtain necessary cross-functional support and sponsorship. Directly and indirectly influences others to garner needed resources and support.
  • Exhibits leadership with respect to project development, team interactions, business insights and product management.
  • May generate business insights which guide product solutions.
  • Identify customer expectations and unmet needs with product and services to innovate and create solutions that address gaps and enhance customer experience. Directs product features from ideation through deployment.
  • Analyze customer, business and product performance metrics and interpret underlying drivers to translate into data-based recommendations.
  • Develops product family strategic vision; translates vision into clear and defined business requirements to drive functional specifications and technical requirements.
  • Drive the development of business cases which define the product value proposition to support product and services roadmap investments in collaboration with business partners.
  • Create, sustain and optimize operational practices and procedures to drive efficiencies.
  • Monitor developments within the industry, vendor community and technology trends in general to consider implications and benefits to customer expectations and product roadmaps.
  • Is consulted by associates and others with a high degree of reliance placed on his/her interpretations and advice.
  • Provides recommendations to management regarding facilities, personnel, and funds required to carry out product programs that are directly related with and directed towards fulfillment of overall organizational objectives.

Qualifications:

Minimum

  • 7 or more years of experience required in related field (e.g. Technology, Marketing, Process Improvement, etc.)
  • 5 or more years of experience required if candidate possesses a related advanced degree.
  • Demonstrated product and market experience in Wireless.
  • Excellent interpersonal, collaborative and communication skills to work effectively with teams throughout organization.

Preferred

  • BS/BA degree in related discipline strongly desired (e.g. Business Administration, Engineering, Computer Science, etc.)
  • Experience in telecommunications or high-tech environment.

Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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