Cover for HP
Services Supply Chain Packaging Engineer
Spring, TX
$73K - $141K (Glassdoor est.)
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Rating Highlights
Compensation & Benefits : 3.7
Culture & Values : 4.3
Career Opportunities : 3.7
Work/Life Balance : 4.1
Job & Company Insights
Job Type : Full-time
Job Function : packaging engineer
Industry : Information Technology
Size : 10000+ Employees

Job Description

  • Plan, direct, and coordinate the design and development of service packaging for products and parts. Work with ODMs and suppliers along with cross functional groups and regions to ensure all packaging is developed, tested, and available to meet service requirements
  • Ensure packaging designs meet quality, cost and environmental considerations targets
  • Troubleshoot existing packaging designs and continuously improve it
  • Work with business units R&D during the product development process and concurrently design the needed service packaging solutions
  • Continuously review new technologies, materials, and processes that can help deliver new solutions


  • Engage product core teams to collect requirements around packaging layout, cost and materials
  • Manage communication, test requirements, schedule, test report review, corrective actions, and part release with internal and external partners
  • Support Issue Resolution promptly (factories and field). Drive process development and communication: engineering solutions to eliminate process gaps, preventative actions, etc.
  • Periodically visit suppliers/partners for knowledge sharing and auditing
  • Implement sustainable packaging practices that optimize space, reduce waste, including biodegradable, compostable or recycled materials

Knowledge & Skills

  • Strong packaging design and testing/qualification knowledge
  • Ability to use 3D CAD software design tool, as well as mechanical measurement tools
  • Strong manufacturing background in box and cushion manufacturing
  • Ability to effectively communicate design proposals and negotiate options at management levels
  • Excellent analytical and problem-solving skills
  • Ability to deploy mechanical test procedures to confirm root cause/corrective actions during issue resolution
  • Ability to run cross functional teams, and effectively communicate issue/program/process status and results to management
  • Excellent written and verbal communication skills; mastery in English. Mandarin is a plus.
  • Proficient in MS applications: Outlook, Excel, Powerpoint, Word

Education & Experience

  • BS degree in Packaging Engr, Mechanical Engr, or equivalent
  • Strong fundamental in packaging commodity (corrugated carton and cushioning) in the design or manufacturing environment
  • Strong project management experience/skills with the ability to drive/lead complex projects within budget and time targets
  • Excellent communication skills, verbal and written, with the ability make presentations at all levels of management
  • A minimum 10 years of experience in packaging design, manufacturing or sourcing functions
  • Experience in managing sub-contractors and suppliers
  • Excellent team player
Customer Support’s mission is to provide the best post sales customer experience. This covers consumer and commercial/global accounts, in personal systems and print categories, in both transactional and contractual relationship. Customer satisfaction, laser focused attention to cost management as well as sustainability impact are central to everything we do. Within Customer Support, the Services Global Supply Chain is looking to hire a dedicated packaging engineer to manage end to end packaging related design and operations, with a focus on increasing customer experience, rationalize operations, reduce cost and deliver on HP’s corporate goal to eliminate 75 % of single used plastics (including cushioning) by 2025.
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