About the team

As a Senior Principal Engineer in the Customer Engineering and Services (CES) organization, you will report directly to the Vice President of Engineering and will help set the technical strategy and guide architecture decisions across the organization. The CES organization includes the core shopping experience (home page, search, listing pages), the Zillow mobile apps, the growth teams (acquisition, retention, reengagement), Trulia website and apps, and our new seller and cash backed offers products. It is a broad area of ownership that reaches millions of daily users.

About the role

You will have a key role in helping Zillow design and build cross company platforms so we can radically transform the real estate experience for our customers. You will work closely with senior leaders and principal engineers across the CES organization to help guide our architecture and technical strategy. You will mentor engineering leaders and lead our CES engineering architecture group to set the direction for how we build and evolve our platforms. You will help us build and evolve high scale distributed services, and work across teams to understand and resolve sophisticated issues. You will provide a key role in helping continue to improve our engineering excellence.

You will also be part of the broader Zillow Group engineering architecture group which will help set a broader technical strategy for all of Zillow Group. You will be a critical technical voice for the senior leadership team.

In this role you will have an opportunity to make a huge impact on the engineering excellence and operational excellence of the company, helping us transform how real estate is bought and sold.

Responsibilities

Define and deliver long-term technical strategy for CES organization leading the CES enterprise architecture group
Work with teams and technical leaders across the organization to understand architecture and align strategy/vision on shared platforms
Mentor and develop principal and senior technical leaders across the organization
Help set operational excellence standards and best practices
Communicate strategy, roadmap, and decisions to senior leadership
Champion improvements in the quality and stability of service fundamentals and promote engineering best practices
Help the team shorten our development cycles while maintaining high quality
Demonstrate strong customer empathy, curiosity, willingness to question and learn, ability to collaborate across teams, and ability to align stakeholders
Partner with senior Product leadership to align engineering capability to business strategy

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

In Colorado, Connecticut, Nevada and New York City the standard base pay range for this role is $219,500.00 - $350,600.00 Annually. This base pay range is specific to Colorado, Connecticut, Nevada and New York City and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

You are a technical leader who has the ability to set an inspiring vision and strategy, collaborate with partners, mentor other technical leaders, and improve the architecture and technical excellence of an organization

10+ years of experience building and shipping production grade software or services
Strong understanding of software design patterns and principles
Experience setting architecture vision and strategy for an organization
Experience in developing highly available services at internet scale
Ability to collaborate across teams and leaders, indirectly influence others in a positive way, and navigate difficult conversations and decisions
Strong communication skills to interact with audiences that include customers, peers and executive leadership
Have experience and passion for mentoring and guiding engineers, helping develop and grow technical leaders
Inspiring leader who can create and communicate a vision or plan
A strategic thinker with a customer focus and product understanding. Someone who can help make tough trade-off decisions with the long term view of our customers in mind.
5+ years of experience building distributed services

Get to know us

Zillow is reimagining real estate to make it easier to unlock life’s next chapter.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at RecruitingAccessibility@zillowgroup.com.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

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