Student Services Assistant IV-Office of Admissions, School of Industrial and Labor Relations

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Student Services Assistant IV-Office of Admissions, School of Industrial and Labor Relations

About the School of Industrial and Labor Relations

Learn how you can transform the future of work: The ILR School at Cornell University

As the preeminent educational institution in the world focused on work, employment, and labor, the New York State School of Industrial and Labor Relations (ILR) at Cornell University dedicates itself to generating and disseminating knowledge that improves the lives of workers and transforms the future of work.

The Opportunity

The School of Industrial and Labor Relations Office of Admissions is seeking a Student Services Assistant IV to provide student and administrative support. In this role, you will:

Inform prospective students and college counselors on such matters as admissions procedures, academic requirements, and other campus recruiting activities.
Input student data into university databases, such as ImageNow and Slate.
Maintain internal admissions databases, as well as research, prepare, and draft materials and charts for presentations by Director of Admissions.
Enter prospective student contact information, application materials, and application decisions for undergraduate applicants.
Confirm student enrollment through Peoplesoft system.
Manage implementation of direct mailing to over 300,000 targeted prospective applicants, as well as guidance and transfer counselors.
Provide operational support for the ILR Admissions Team, including scheduling and planning of events, such as Cornell Days and managing the department calendar.
Manage office’s schedules and room reservations.
Be responsible for processing receipts and verifying budget expenses.
Work closely with the Director to manage Admissions Budget.
Maintain relationships with various vendors that include mail house, printers, editors, photographers, and others.
Communicate frequently and regularly with multiple constituents within and outside the University, including prospects, applicants, faculty, university offices, etc.

This is a full-time (39 hours/week) Contract College position that is based in Ithaca, NY and completely on-site. Work hours are 8:12am-4:30pm Monday through Friday.

What We Need

We are looking for a warm and welcoming team member who is collaborative, comfortable working with people from various backgrounds, tech savvy, and passionate about serving students. Additionally, you will:

Hold an Associate degree with 2 to 4 years administrative experience or equivalent combination of education and work experience.
Possess a pleasant outgoing disposition and a professional demeanor.
Be sensitive to others’ needs and possess a high degree of diplomatic aptitude.
Have a demonstrated ability to work in a lively environment without being distracted.
Have outstanding people skills and a demonstrated aptitude to work with diverse clientele as the position requires considerable interaction with students, parents, alumni, and other audiences.
Possess the ability to manage and prioritize multiple projects/assignments, work under pressure, and meet established deadlines.
Have past experience functioning as an effective team player.
Exercise good judgment and logic to anticipate and solve problems independently.
Utilize organizational skills and attention to detail.
Leverage excellent writing, proofreading, and editing skills to be able to make individualized (non-standard) responses.
Communicate effectively verbally and in writing.
Have prior experience with calendar management and logistical planning.
Maintain confidentiality.
Act as liaison for university admissions offices and admissions processing center.
Perform highly complex, technical word processing tasks, requiring a thorough knowledge of a
variety of word and data manipulation methods.

If you possess these experiences and skills this may be the role for you! There are a few other qualifications that we would view as incredibly helpful in this role, to include:

Be familiar with the University policy on release of information for internal and external inquiries regarding student information.
Proficient with various software such as, but not limited to: Oracle PeopleSoft, ImageNow, Slate, and all Microsoft Office applications, such as Outlook, Word, Excel, and PowerPoint.
Previous experience in a high-traffic office.
Prior experience in an academic setting working with students and faculty.
Prior experience with event planning.
Knowledge of Cornell University budget systems and payment request processes.

A cover letter and resume are required for further consideration for this position.

Rewards and Benefits

This position is located in Ithaca, New York and is completely on-site.
Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay.
Follow this link to learn more about the Total Rewards of Working at Cornell: https://hr.cornell.edu/jobs/your-total-rewards.
Our leave provisions include three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

No Visa Sponsorship is available for this position.

As part of the university's comprehensive vaccination program, all Cornell employees are required to have and provide proof of an FDA-or WHO-authorized or approved COVID-19 primary vaccination or have obtained a university-approved disability/medical or religious exemption, regardless of their role and work location.

University Job Title:

Student Services Asst IV

Job Family:

Student Services

Level:

Pay Rate Type:

Hourly

Pay Range:

$22.81 - $26.50

Remote Option Availability:

Fully Onsite

Company:

Contract College

Contact Name:

Jamie Doss

Number of Openings:

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

Prior relevant work or industry experience
Education level to the extent education is relevant to the position
Unique applicable skills
Academic Discipline (faculty pay ranges reflects 9-month annual salary)

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

Current Employees:

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Online Submission Guidelines:

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Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu.

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at equity@cornell.edu.

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday - Friday between the hours of 8:30 a.m. – 4:30 p.m. to use a dedicated workstation to complete an online application.

Notice to Applicants:

Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEO Statement:

Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.

2023-02-28-08:00

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