Brightspot Logo
Brightspot
4.0
Technical Writer (Freelance)
Reston, VA
At Brightspot®, we believe technology should enable content-focused teams to work smarter, faster, and more seamlessly to move businesses forward. Our world-class delivery team has decades of collective experience supporting digital transformation efforts for some of the world’s most well-known companies – from eCommerce brands and media organizations to corporate businesses. Brightspot prides itself on being a leading content management system built to grow and adapt to any business.
Do you want to work hard alongside smart and talented product managers, engineers, and designers every day? Do you excel when you are smack in the middle of a challenging project, thrive when things get complex, and yawn when everything is going according to plan? Do you actually want to like your clients and coworkers?

We’re seeking an experienced writer who will create and manage documentation for Brightspot products for our clients and partners. Our technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. This role involves tasks such as writing publishing guides, conceptual overviews and procedures, writing code walkthroughs, documenting APIs, creating reference materials, or updating existing documents.

Responsibilities

  • Learn complex technical information and create well-written technical documentation for Brightspot, such as architectural overviews, tutorials for software developers, debugging guides, API programming guides, and more.
  • Manage large and complex documentation projects, collaborate with engineers and product managers to create content, and drive a culture of documentation in various engineering teams.
  • Respond to technical questions from the community and internal engineers about the subject matter that you documented.
  • Ensure fulfillment of our content strategy through articulate reviews, examples, and guided revision.

Qualifications

  • 5+ years of experience writing commercial web platform/software documentation. Experience working with publishing products is a plus.
  • A familiarity with object-oriented programming like Java
  • Javascript, Handebars, GraphQL
  • Website experience on a technical level (back end and front end, structure and data of a network request, etc.)
  • Ability to manage multiple projects and prioritize tasks with conflicting deadlines to ensure on-time completion.
  • Bilingual is a plus.
At Brightspot®, we value diversity and strive to create an inclusive environment where all employees can thrive. We are an equal opportunity employer and welcome applicants from all backgrounds and experiences.

Visit www.brightspot.com and follow us on Twitter @TeamBrightspot to learn more about our story and solutions!

At Brightspot®, we value diversity and strive to create an inclusive environment where all employees can thrive. We are an equal opportunity employer and welcome applicants from all backgrounds and experiences.

Visit www.brightspot.com and follow us on Twitter @TeamBrightspot to learn more about our story and solutions!

Average base salary estimate

$94,020
/yr (est.)
The minimum salary range is
$76K
The maximum salary range is
$116K
If an employer includes a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Glassdoor displays a "Glassdoor Estimate" if available. To learn more about "Glassdoor Estimates," see our FAQ page.

Company overview

Size
51 to 200 Employees
Founded
2008
Type
Company - Private
Industry
Internet & Web Services
Sector
Information Technology
Revenue
$25 to $100 million (USD)

Brightspot ratings

4.0
  • 75 %
    Recommend to a friend
  • 77 %
    Approve of CEO
  • CEO David Gang
    David Gang
    68 Ratings
  • Career Opportunities
  • Comp & Benefits
  • Culture & Values
  • Senior Management
  • Work/Life Balance

Brightspot reviews by technical writer

Pros
  • "Cool product, cool workspace environment, benefits are great." (in 15 reviews)
  • "Awesome, intelligent, friendly people in all divisions" (in 10 reviews)
  • "The Leadership is amazing (including our new CEO)." (in 8 reviews)
  • "Great culture" (in 11 reviews)
  • "Good pay and very competitive" (in 5 reviews)
Cons
  • "Low salary, benefits" (in 15 reviews)
  • "Really fast paced, some really good people can't keep up, so sometimes we lose valuable talent." (in 10 reviews)
  • "When the owner is stressed out he takes it out in his staff, senior leadership, and customers." (in 8 reviews)

Brightspot benefits

4.6
3 Ratings

Employer summary

When it comes to our benefits, we have everything you’d expect from a large company, like health insurance, retirement benefits and paid vacations. Our benefits are part of who we are, and they’re designed to keep you healthy, whether physically, emotionally, financially or socially.

Employee benefit reviews

  • Oct 21, 2023
    Current Product Management in Reston, VA, Virginia

    Great healthcare coverage, 401K match and updated paternity/maternity leave policy. Free lunch, snacks, and barista.

  • Jun 1, 2023
    Current Software Engineer in Reston, VA, Virginia

    Great perks overall. Would Recommend

  • Mar 17, 2023
    Current Senior Software Engineer in Reston, VA, Virginia

    Health insurance, 401k, PTO, Free Lunch and Snacks

Related pages

Technical Writer (Freelance) jobs in Reston, VA
Jobs at Brightspot in Reston, VA
Technical Writer (Freelance) salaries in Reston, VA
Reviews at Brightspot
Interviews at Brightspot
Benefits at Brightspot
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