Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies®.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

This position reports to: Senior Manager, Vendor Risk

We’re looking for a highly motivated, collaborative and technically experienced Vendor Risk Manager with ability to understand and influence Vendor Risk Assessment (VRA) processes, effectively communicate ServiceNow’s controls including intent. The successful candidate must be reliable, resourceful and have a “can-do” attitude.

You will be a key member of our team and play an important role in defining the Vendor Risk Assessment framework for a leading cloud company. In this role you will be required to demonstrate ability to analyse difficult problems, think out-of-box and provide pragmatic solutions and recommendations.

ServiceNow VRA focuses on the security practices of the third parties used. The Vendor Risk Manager will be involved in driving this process forward and measuring Vendor Risk Assessment process compliance.

What you get to do in this role:

Perform new and recurring third party risk assessments.
Review of third party provided audit reports and supporting collateral e.g., SOC 1,2 reports and other certifications, or review of third-party security whitepapers.
Using the ServiceNow platform to issue and review questionnaires completed by third parties describing their environment and controls.
Collaborate with the Procurement Organization and the other risk organizations such as Security and Privacy.
Work in a self-directed, collaborative, and constructive manner with our internal stakeholders.
Lead or assist with successful completion of vendor risk assessment activities
Work with vendors to address any remediation activities required following completion of the assessment.

Qualifications

To be successful in this role you have:

Typically 7+ years of professional experience in IT Security and/or Governance, Risk, and Compliance administering and/or assessing security controls in an organization.
Ability to communicate technical security risks to non-technical business stakeholders.
Strong ability to influence or negotiate with stakeholders dealing with competing priorities.
Direct and recent working experience with at least two of the following compliance programs: ISO 27001, PCI, SSAE18, SOC2, HIPPA, 21 CFR Part 11, MTCS, IRAP and FISMA/FedRAMP.

Additional Requirements:

Prior experience of working in the Security and Compliance group at a SaaS/Cloud company.
Relevant professional certifications such as CISSP, CISA, CISM, CIPP, GIAC, PMP.
Ability to manage large projects.
Prior experience with ServiceNow Platform.
Ability to understand the intent of compliance requirements to provide effective and meaningful analysis.
Excellent report writing skills, ability to prepare compliance reports and associated metrics.
Excellent verbal and written communication skills.
Be able to work effectively with other members of the organization to drive results.

Additional customer screening requirements may include additional items such as, but not limited to: specialized agency background checks (either national or local) and fingerprinting, as well as the ability to obtain a government personnel security clearance.

JV20

For positions in California (outside of the Bay Area), we offer a base pay of $102,780 - $179,820, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

Suggested Searches