Windows, Systems Engineer IV

2.7 MD Helicopters – Mesa, AZ 3 days ago
$64k-$94k(Glassdoor est.)

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Glassdoor Estimated Salary

$77,000/ year

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The Systems Engineer is responsible for the MD Helicopters network infrastructure and storage related environment, support, preparation, configuration and deployment of Server, Storage, Virtual, Active Directory and Backup infrastructure. Additional primary responsibilities include provisioning, installation/configuration, operation, patching, and maintenance of highly available VMware/HPE C7000/3PAR environment.

DUTIES AND RESPONSIBILITIES include the following.
  • Provide, up to Tier III support, investigate, and troubleshoot issues
  • Work with Systems Administrator/Leadership to manage Windows, Linux, and Microsoft Exchange
  • Participate in monitoring, capacity planning, and upgrades of C7000 and 3PAR storage
  • Maintain and support HP 3PAR storage arrays, Hyper-V/VMWare, Virtualization technologies
  • To configure and install the physical equipment and install configure O/S and patch management of all Servers, databases and applications.
  • Contribute to and maintain system standards.
  • Perform scheduled system patching and firmware upgrades.
  • Manage, audit, and augment Disaster Recovery solutions.
  • Research and recommend innovative and automated approaches for administrative tasks.
  • Develop and maintain installation and configuration procedures.
  • Liaise with other internal teams and external suppliers as necessary.
  • Lead IT implementation projects.
  • Provide on-call support as needed to ensure high availability of systems and respond to alerts from monitoring services, investigating as necessary.

  • Strong virtualization, storage, and networking skills are required
  • Ten years system engineering experience
  • VMWare certification preferred
  • HP CS7000 and 3PAR, SAN technology experience required
  • HP OneView and vRealize Operations Manager experience preferred
  • The ability to understand and follow instructions and the ability to concentrate.
  • Excellent written, verbal, communication and interpersonal skills.
  • The ability to get along with others or to be part of a team.
  • Access to Export Control Information.
  • Bachelor's degree (B.S.) from four-year College or University in Computer Science or Computer Science Engineering and 10 years of work related experience or an equivalent combination of education and experience.
  • This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
This document does not create an employment contracts, implied or otherwise, other than an “at will” relationship.




The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work performed in an office and factory settings.
  • Exposure to shop environment such as noise, dust, odors and fumes.
  • Occasionally required to lift up to 20 lbs.
  • Regularly required to sit, stand, bend, reach and move about facilities.
  • Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

MD Helicopters, Inc. is an equal employment employer and is committed to providing employment opportunities to minorities, females, veterans, and disabled individuals.
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