Key Takeaways
- Black employees provide a lower overall rating of their companies when compared to all employees (3.5 average overall company rating compared to 3.8, respectively).
- When looking at average workplace factor ratings according to Black employees, diversity and inclusion holds the highest rating (3.6) and senior leadership the lowest (3.1).
- Delta Airlines (#1, 4.2), Microsoft (#2, 4.1) and Northrop Grumman (#3, 4.1) are the three highest-rated companies for career opportunities, according to Black employees.
Last year, Glassdoor launched new products allowing users to view employee sentiment by demographic group, thereby enabling insights on how Black employees rate their workplace experiences and to what extent they view those experiences differently than their non-Black co-workers.
On average, Black employees rate their companies lower when compared to all employees (3.5 average overall company rating compared to 3.8, respectively). While employers have made progress supporting Black employees, there is still more work to be done.
Average Workplace Factor Ratings According to Black Employees
Workplace Factor | Rating |
Diversity & Inclusion | 3.6 |
Culture & Values | 3.4 |
Compensation & Benefits | 3.4 |
Career Opportunities | 3.4 |
Work-life Balance | 3.3 |
Senior Leadership | 3.1 |
According to Black employees, diversity and inclusion holds the highest rating (3.6), indicating strong approval of the progress employers have made to date towards diversifying the workforce. By contrast, ratings for senior leadership holds the lowest score (3.1), highlighting the ongoing need for senior leaders to continue focusing on fostering trust, increasing transparency and unifying employees around common goals.
In honor of Black History Month, we are highlighting those employers that, according to Black employees themselves, are making noticeable strides in improving the Black-employee work experience. Specifically, we are identifying the highest-rated companies for career opportunities on Glassdoor according to Black employees. Delta Airlines is the highest rated company (4.2) in this unique ranking.
The Top 10 Highest-Rated Companies for Career Opportunities for Black Employees
Rank | Company Name | Avg. Career Opportunity Rating from Black Employees |
1 | Delta Air Lines | 4.2 |
2 | Microsoft | 4.1 |
3 | Northrop Grumman | 4.1 |
4 | Deloitte | 4.1 |
5 | FedEx | 4.0 |
6 | Bank of America | 4.0 |
7 | Capital One | 4.0 |
8 | Enterprise | 4.0 |
9 | EY | 4.0 |
10 | Chick-fil-A | 3.9 |
These companies offer various developmental opportunities for Black employees to advance their careers, including employer-sponsored education assistance plans and employee resource groups. These programs reflect the strategic-targeting and empowerment of Black employees to capture their unique workplace experiences and continue to invest in their growth-potential at work in order to best ensure sustainable engagement, high productivity and strong job satisfaction.
When job seekers are looking for a job and company they will love, and that in return will support them and provide a full sense of belonging, it’s critical to conduct research to help make an informed decision. Reading employee reviews, checking company ratings and gathering community advice can be extremely helpful and informative. But it’s also important to give back by making your unique voice heard and sharing your own unique experience. This will help others make important career decisions from an informed basis. With more transparent access to the different career experiences of diverse groups of employees, we can empower job seekers, provide new and deeper insights and help drive meaningful change at work.
Methodology
Workplace Ratings
We examined Glassdoor data based on thousands of ratings from Black employees between Jan. 1, 2021 to Dec. 31, 2021.
Highest Rated Companies For Career Opportunities
We examined Glassdoor data from self-identifying Black, full-time and part-time employees, between Jan. 1, 2021 to Dec. 31, 2021. Only employers with a minimum of 20 Career Opportunities ratings from Black employees during 2021 and a minimum of 1,000 employees overall were considered.
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