Burning out? These are the Highest Rated Companies for Work-Life Balance During COVID-19


October 29, 2020

During the COVID-19 crisis, the concept of work-life balance has seemingly disappeared for many workers. Hours were extended to meet deadlines and keep businesses afloat, blurring the lines between their home and work lives. The concept of work-life balance varies across companies, but we looked at Glassdoor reviews from the past six months to reveal which employers actually prioritized the well-being of their employees during a difficult time.

Specifically, we analyzed millions of employee reviews on Glassdoor to identify the top companies for work-life balance in the U.S. and UK, as COVID-19 heightened the stress and turmoil people across the world face in and out of work.  

Key Findings: 

  • In the U.S., Acuity Insurance; Digital Prospectors; Ryan, LLC; and AppFolio had the highest work-life balance ratings between  March and September. 
  • In the UK, the work-life balance for employees at ICP Nurseries, Northern Gas and Power and The Great Annual Savings Group has been especially strong, as employees gave strong signals that they were able to balance their work and personal lives. 
  • Work-life balance is closely tied to employee well-being and mental health. The monthly percentage of employee reviews in July 2020 on Glassdoor discussing mental health and similar topics rose 42 percent compared to six months earlier. In the UK, the percent of reviews discussing mental health grew 76 percent at its peak in June compared to January 2020. 

We analyzed employee reviews left on Glassdoor between March 1, 2020 and September 30, 2020  to identify the top companies for work-life balance in the U.S. and UK.  The tables below highlight the 20 Highest Rated Companies for Work-life Balance During the COVID-19 crisis for employees in the U.S., and the 15 Highest Rated Companies for Work-life Balance During COVID-19 for companies in the UK.

Acuity Insurance rises to the top of the list because of its strong work-life balance rating during this time period. Several reviews for Acuity Insurance mention the flexible work schedule allowing employees to focus on their personal lives. Each of the 20 U.S. employers on the list have an average  work-life balance rating of at least 4.5 during the period. These companies with great work-life balance come from a variety of industries including tech, finance, healthcare, retail and more. While tech companies account for the largest group on this list, there are companies from a wide variety of industries, proving that work-life balance can be a priority at any company.

20 Highest Rated Companies for Work-life Balance During the COVID-19 Crisis in the U.S. 

RankEmployerWork-life Balance RatingIndustry
1Acuity Insurance4.9Insurance
2Digital Prospectors4.8Tech
3Ryan, LLC4.8Accounting
4AppFolio4.8Tech
5CoverMyMeds4.8Health Care
6Lendio4.8Finance
7Bergstrom Automotive4.8Retail
8OutboundEngine4.7Advertising & Marketing
9Life.Church4.7Nonprofit
10Blue Raven Solar4.7Energy
11Lawrence Livermore National Laboratory4.7Government
12Box4.7Tech
13St. Jude Children’s Research Hospital4.6Health Care
14Slack4.6Tech
15eXp Realty4.6Real Estate
16Appriss4.6Tech
17DocuSign4.6Tech
18SAP4.5Tech
19Zoom Video Communications4.5Tech
20AIDS Healthcare Foundation4.5Health Care

Source: Glassdoor Economic Research (Glassdoor.com/research)

ICP Nurseries rises to the top of the UK list with a rating just under 5.0 for work-life balance (the rating in the table is rounded up to 5.0).  ICP Nurseries employees on Glassdoor consistently mention the great employee benefits as well as the company’s support of employee mental health.  Employees working at the companies on this list likely find themselves in very different work environments, but their employers have at least one thing in common: they have adapted during COVID-19 to help their employees maintain a healthy work-life balance. 

15 Highest Rated Companies for Work-life Balance  During the COVID-19 Crisis in the UK 

RankEmployerWork-Life Balance RatingIndustry
1ICP Nurseries5.0Preschool & Child Care
2Northern Gas and Power4.9Utilities
3The Great Annual Savings Group4.9Energy
4Sage4.7Computer Hardware & Software
5Octopus Energy4.6Energy
6Tapi Carpets & Floors4.5Retail 
7HIT Training4.5Education
8Taylor Wimpey4.4Construction
9Sky Betting & Gaming4.4Tech
10Google4.3Tech
11CarShop4.3Vehicle Dealers
12HomeServe UK4.2General Repair & Maintenance
13Her Majesty’s Revenue & Customs4.2Government Department
14Capgemini4.2Tech
15Network Rail4.2Maintenance

Source: Glassdoor Economic Research (Glassdoor.com/research) 

Conclusion 

For workers feeling burnt out or anxious, these companies have been able to help provide a healthy work-life balance, according to employees.  Flexible hours, benefits in and out of work and a focus on mental health are some of the key insights highlighted by employees at companies on these lists. As the pandemic progresses and winter looms, employers hopefully will even further prioritize their employees’ wellbeing and work-life balance. 

U.S. Methodology  

This list was compiled using reviews left on Glassdoor from current and former U.S.-based employees between March 1, 2020 and September 30, 2020. Intern reviews were excluded from this analysis. All companies on the list had at least 75 work-life balance reviews during the time period. The average work life balance rating displayed extends beyond the 10th decimal place to determine this ranking.

UK  Methodology

This list was compiled using reviews left on Glassdoor from current and former UK-based employees between March 1, 2020 and September 30, 2020. Intern reviews were excluded from this analysis. All companies on the list had at least 50 work-life balance reviews during the time period. The average work life balance rating displayed extends beyond the 10th decimal place to determine this ranking.