Almost a year ago, on our way to drinks at JW Marriott Singapore, a PTC from overseas working in Singapore ServiceNow office, casually said, “Indians lack the intelligence to work at ServiceNow.” Said it like small talk. Since that day, I’ve only said “hi” and “bye.” Once someone shows you who they are, you can’t unsee it. What’s worse? He’s still here. For a company that preaches inclusion and belonging, the silence around people like this says it all.