Alright, I used to work in insurance, but I’m trying to figure out if my insurance company’s policy changed or if they’re just being difficult. Car was totaled, they took it to their yard, but they still haven’t contacted my lienholder. Once they informed me that they had the car, I gave them what I could of my account info with my bank, and they basically said “thank you” but nothing further. At this point, I didn’t want to be the bad guy, but I filed with DOI