I’ve been reading about how big chains like McDonald’s, Chipotle, and Yum Brands are going all-in on AI. Everything from predicting when fryers will break down to drive-thru voice bots and scheduling tools. On paper, it sounds great. But I can’t help wondering what this means for workers in the long run. Does AI actually make our jobs easier? Would you want AI in your restaurant?
restaurantdive.com
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