Pros
Love my home clinic and love my clients to death. The free LHR and employee benefits are decent, and my schedule is flexible enough that I feel like I still have a semblance of a work-life balance. When things are good, they're really good.
Cons
Things haven't been good for a while. Management changes, multiple price hikes per year (it used to juse be one, as if the prices aren't already ridiculous), near-constant reorganization, an absurd number of "Last Chance!" sales that we're expected to parrot to the same people every single month, layoffs that span from corporate to those of us in the field, understaffing, and new internal changes that have me sincerely questioning whether or not the people in charge actually care about their clientele at all. The resounding sentiment in the field is that they sure don't care about us.
The gripes I used to have—poor commission allocation, low pay, the lack of transparency during the hiring process that this is a sales role first and a receptionist role second, no upward trajectory—those all seem minor now. The company has far larger problems. Corporate used to communicate changes, but things have been uncomfortably silent for the past year. The number of people I know who are worried about their job security is horrifying, and the lack of reassurance certainly makes that concern seem warranted. The company expanded too quickly and is caught up in the numbers game.
