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American Automobile Association (AAA)

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American Automobile Association (AAA)

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American Automobile Association (AAA) Interview Questions

Updated Mar 20, 2023

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Found 636 of over 636 interviews

Interviews at American Automobile Association (AAA)

Experience
Positive58%
Negative23%
Neutral19%
Getting an Interview
Applied online72%
Recruiter8%
Employee Referral8%
Difficulty
2.7
Average
HardAverageEasy

American Automobile Association (AAA)

Anonymous Interview Candidate

No Offer
Neutral Experience
Easy Interview
Application

The process took 1 week. I interviewed at American Automobile Association (AAA)

Interview

Straightforward recruiter -> zoom call interview. Recruiter was kind of spacey and didn’t get back to me on other roles and I felt under qualified for the interview and that maybe the recruiter should Ave known this. Everyone was nice though

Interview Questions
  • “Are you confiedent in being able to speak to non technical people about technical things?
    Answer Question
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American Automobile Association (AAA)

Anonymous Interview Candidate

No Offer
Neutral Experience
Average Interview
Application

I interviewed at American Automobile Association (AAA)

Interview

I do not attend. Even I do not know this company, I am still a student. How should this poor website ask me to write minimum 30 words. This is a really poor designing.

Interview Questions
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American Automobile Association (AAA)

Anonymous Interview Candidate

No Offer
Neutral Experience
Average Interview
Application

I interviewed at American Automobile Association (AAA)

Interview

It was an interview with the local executive's and they were very through in explaining the position. They also made me feel very relaxed and comfortable. I would recommend to be prepared for multiple interviews.

Interview Questions
  • What did I want from this position? How much money was I looking to make? Why would I be a good employee here? Am I flexible to being moved? When will they be able to start?
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American Automobile Association (AAA)

Anonymous Interview Candidate

No Offer
Positive Experience
Easy Interview
Application

I interviewed at American Automobile Association (AAA)

Interview

Facil, sencilla, rapida, ambiente tranquilo, entrevistadores amables. Fue super relajado, tuvimos prueba de nivel en ingles y aleman, no se por qué en aleman. Confia en ti mismo/a y en tus conocimientos.

Interview Questions
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American Automobile Association (AAA)

Anonymous Employee

Accepted Offer
Positive Experience
Easy Interview
Application

I interviewed at American Automobile Association (AAA)

Interview

Received email invite to schedule phone interview. I scheduled a time and the interview took about 30 min. General interview questions, tell me about yourself, give an example of a customer service greeting while on a call, and some behavior situation questions. Etc.

Interview Questions
  • Tell me about yourself, what do you know about our culture.
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American Automobile Association (AAA)

Anonymous Interview Candidate in Fresno, CA

Declined Offer
Positive Experience
Average Interview
Application

I applied online. The process took 1+ week. I interviewed at American Automobile Association (AAA) (Fresno, CA)

Interview

long and informative, very comprehensive, discussed the relevant experience and how can blend in the company. we highlighted position responsibilities and workflow. discussed salary. the interviewer was very nice and verbal, i enjoyed the interview though declining the job offer.

Interview Questions
  • how many years of operations experience?
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American Automobile Association (AAA)

Anonymous Employee

Accepted Offer
Positive Experience
Average Interview
Application

I interviewed at American Automobile Association (AAA)

Interview

Each candidate will first go through a prescreen phone interview prior to being selected to interview for the position of interest. Standard interview process. Interview process depends on the type of position that you apply for. You can experience a group, panel or individual interview.

Interview Questions
  • Behavior-based questions- just use the BAR method to answer questions.
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American Automobile Association (AAA)

Anonymous Interview Candidate

No Offer
Neutral Experience
Average Interview
Application

I interviewed at American Automobile Association (AAA)

Interview

Interviewed with multiple managers and there was a clear lack of communication between them. Non responsive post interview, however they were more than accommodating throughout the process leading up to it. Prevalent and clear disdain for any travel related passion/actual interest and completely focused on sales aspect - which was fair and their right to do. But it was not the environment I had initially thought nor wanted.

Interview Questions
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American Automobile Association (AAA)

Anonymous Interview Candidate

No Offer
Negative Experience
Average Interview
Application

I interviewed at American Automobile Association (AAA)

Interview

After phone interview, a non personalized job interview with stupid paper questions, and the assessment, all for nothing. They just send an email and thats it. Nothing more, nothing less. No reasons why. Such a waste of time.

Interview Questions
  • Name a time you went out of company guidlines and pulled strings for business
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American Automobile Association (AAA)

Anonymous Interview Candidate

Declined Offer
Neutral Experience
Easy Interview
Application

I applied online. The process took 2 weeks. I interviewed at American Automobile Association (AAA)

Interview

Overall, working as a customer service representative for AAA would be a challenging but rewarding job for those who enjoy helping others and have strong communication and problem-solving skills. Thanks

Interview Questions
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Viewing 1 - 10 of 636 Interviews

American Automobile Association (AAA) Interviews FAQs

Glassdoor users rated their interview experience at American Automobile Association (AAA) as 57.6% positive with a difficulty rating score of 2.65 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Branch Manager and Claims Representative II rated their interviews as the hardest, whereas interviews for Java Developer and Clerk roles were rated as the easiest.

The hiring process at American Automobile Association (AAA) takes an average of 17.36 days when considering 605 user submitted interviews across all job titles. Candidates applying for Associate had the quickest hiring process (on average 1 day), whereas Claims Supervisor roles had the slowest hiring process (on average 90 days).

Common stages of the interview process at American Automobile Association (AAA) according to 605 Glassdoor interviews include:

Phone Interview: 18.56%

One on One Interview: 14.90%

Drug Test: 14.12%

Skills Test: 12.32%

Background Check: 8.81%

Group Panel Interview: 7.78%

Personality Test: 7.63%

Presentation: 7.58%

IQ Intelligence Test: 6.96%

Other: 1.34%

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American Automobile Association (AAA) Photos

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American Automobile Association (AAA) photo of: Outside of a typical American Automobile Association office, this one located in Walnut Creek, California.  (Photo by Coolcaesar - available under under CC-BY-NC-SA 3.0 & GFDL, v1.2)
American Automobile Association (AAA) photo of: AAA Carolinas
American Automobile Association (AAA) photo of: AAA Super Center
American Automobile Association (AAA) photo of: Building
American Automobile Association (AAA) photo of: AAA South
American Automobile Association (AAA) photo of: Desks
American Automobile Association (AAA) photo of: Lobby
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