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Small Door Veterinary Snapshot
Small Door is reimagining the veterinary experience by delivering superior care,
increased transparency and access, empowering pet parents with knowledge and giving
them better insight into their pet’s health and well being. With a dynamic and holistic
approach to concierge-level health management, we help pets and pet parents live
better lives together.
Our Core Values
We hold ourselves to high standards that show in everything we do
We practice our unique specialties to bring the highest quality of service and care to our
patients on a daily basis.
We work collaboratively to build stronger teams and produce better outcomes
There is no job too big or small for us to get done with each other yet making sure we
are using our time most effectively.
We believe in transparency
Transparency is our wheel turner - in a fast paced environment, we share information
with each other so nothing is a shock or surprise. We have all the information to
empower us in our roles daily. Before we conduct any procedure, you should know what
it will cost and your payment options: no hidden fees, no surprises. Our rates are fair
and clearly communicated without a lot of “medicalese.”
We treat everyone with respect and empathy
We always put respect and empathy first, regardless of the type of person/pet we are
speaking to and take a step back to understand how to approach each situation.
We celebrate our successes and own our mistakes
We work hard and deserve to celebrate our wins together and also learn from our
opportunities.
increased transparency and access, empowering pet parents with knowledge and giving
them better insight into their pet’s health and well being. With a dynamic and holistic
approach to concierge-level health management, we help pets and pet parents live
better lives together.
Our Core Values
We hold ourselves to high standards that show in everything we do
We practice our unique specialties to bring the highest quality of service and care to our
patients on a daily basis.
We work collaboratively to build stronger teams and produce better outcomes
There is no job too big or small for us to get done with each other yet making sure we
are using our time most effectively.
We believe in transparency
Transparency is our wheel turner - in a fast paced environment, we share information
with each other so nothing is a shock or surprise. We have all the information to
empower us in our roles daily. Before we conduct any procedure, you should know what
it will cost and your payment options: no hidden fees, no surprises. Our rates are fair
and clearly communicated without a lot of “medicalese.”
We treat everyone with respect and empathy
We always put respect and empathy first, regardless of the type of person/pet we are
speaking to and take a step back to understand how to approach each situation.
We celebrate our successes and own our mistakes
We work hard and deserve to celebrate our wins together and also learn from our
opportunities.
Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2020 and have quickly expanded across the East Coast. Small Door now operates in New York City, Boston, and Washington DC with ongoing national expansion plans.
We’re hiring in all our locations!
We’re hiring in all our locations!
