Description www.the-gem.com was established in 2000 and is a privately owned outsource contact centre based in Belfast. Over the years we have established an enviable track record of delivering innovative services for market leading organisations across a wide range of geographic regions, sectors and channels.
gem delivers an exceptional customer service experience through the passion of our people, who come from a broad range of backgrounds and a broad range of cultures.
Employing over 600 people across our 3 facilities, gem is dedicated to delivering outstanding results for our clients and our performance has been recognised through the many industry awards we have received for recruitment, training, innovative use of technology and business development.
Gem has an employee rating of 3.5 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gem employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).
To get a job at Gem, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Gem and prepare for tough questions.
Overall, 70% of employees would recommend working at Gem to a friend. This is based on 16 anonymously submitted reviews on Glassdoor.
33% of job seekers rate their interview experience at Gem as positive. Candidates give an average difficulty score of 2 out of 5 (where 5 is the highest level of difficulty) for their job interview at Gem.