How do employees rate Heartland Bank and Trust Company?

Employees rate Heartland Bank and Trust Company 3.7 out of 5 stars based on 115 anonymous reviews on Glassdoor.

How can I get a job at Heartland Bank and Trust Company?

To get a job at Heartland Bank and Trust Company, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Heartland Bank and Trust Company and prepare for tough questions.

Do people recommend working at Heartland Bank and Trust Company?

Overall, 63% of employees would recommend working at Heartland Bank and Trust Company to a friend. This is based on 115 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at Heartland Bank and Trust Company?

67% of job seekers rate their interview experience at Heartland Bank and Trust Company as positive. Candidates give an average difficulty score of 2.5 out of 5 (where 5 is the highest level of difficulty) for their job interview at Heartland Bank and Trust Company.

How do employees rate the business outlook for Heartland Bank and Trust Company?

58% of employees think that Heartland Bank and Trust Company has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at Heartland Bank and Trust Company

Heartland Bank and Trust Company Snapshot

3.7

based on 115 ratings

63% would recommend to a friend

Fred L. Drake

67% approve of CEO

51 OfficesLocations

Description We're a community bank whose roots are right here in the heartland with the Drake family. The Drakes, who came to Central Illinois in 1852, have been in banking since 1920. With the third generation of the family taking an active role in the banking business, we continue this tradition.

Banking is personal. We build strong customer relationships by getting to know our customers and understanding their needs. The phrase "small enough to know you, big enough to serve you" is what Heartland Bank is all about.

At Heartland Bank, we're proud of the strength of our bank, the capabilities we have, the services we offer, and the people who offer those services to you. When you compare banks in terms of their strength, Heartland Bank stands tall. Get to know us and you'll understand why.

Life at Heartland Bank and Trust Company

Why work with us?

About Us

Corporate Profile

Careers

Employee Story - Nick Nosalik

At Heartland Bank, we’re proud of the strength of our bank, the capabilities we have, the services we offer, and the people who offer those services.

We remain focused on what we do best: operating as a dependable community bank and delivering on our personal service commitment. This compassionate approach originated with M.B. Drake, who started the family banking tradition in 1920.

A career with Heartland Bank gives you a full range of opportunities to discover what makes you succeed. Whether it’s being part of a growing organization or making an impact on your local community. Get to know us, learn new skills, make daily discoveries, and you’ll understand why every life has a story.

Company updates

Heartland Bank and Trust Company

7mo

We're throwing it back to August and September when our team members served at various events across our communities! At Heartland Bank, #CommunityMatters - and our people prove it every day! Learn more about how we give back: https://www.hbtbank.com/community-matters/ Member FDIC. #HeartlandBank...Show more

We're throwing it back to August and September when our team members served at various events across our communities! At Heartland Bank, #CommunityMatters - and our people prove it every day! Learn more about how we give back: https://www.hbtbank.com/community-matters/ Member FDIC. #HeartlandBank

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Heartland Bank and Trust Company

8mo

This #FantasticFriday we're celebrating our employees who volunteered at the Midwest Food Bank! Last year, we had over 60 volunteers help support the Midwest Food Bank, and we continue to invest in our local communities through our #CommunityMatters program. Learn more about the impact we are making across Illinois and Iowa: https://www.hbtbank.com/community-matters Member FDIC. #HeartlandBank...Show more

This #FantasticFriday we're celebrating our employees who volunteered at the Midwest Food Bank! Last year, we had over 60 volunteers help support the Midwest Food Bank, and we continue to invest in our local communities through our #CommunityMatters program. Learn more about the impact we are making across Illinois and Iowa: https://www.hbtbank.com/community-matters Member FDIC. #HeartlandBank

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Heartland Bank and Trust Company

9mo

Looking for a new career opportunity? 🔍 Apply today and join our team! We're currently hiring various positions including Retail Teller and Customer Care Representative. Learn more here: https://www.hbtbank.com/careers Member FDIC. #HeartlandBank #WeAreHiring #HeartlandBankCareers...Show more

Looking for a new career opportunity? 🔍 Apply today and join our team! We're currently hiring various positions including Retail Teller and Customer Care Representative. Learn more here: https://www.hbtbank.com/careers Member FDIC. #HeartlandBank #WeAreHiring #HeartlandBankCareers

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Heartland Bank and Trust Company

10mo

This summer has been busy for plenty of our team members, who spent their time giving back to our local communities! We're proud to be more than a bank! We're neighbors, helpers and partners in our communities. Learn more about our #CommunityMatters program at Heartland Bank: https://www.hbtbank.com/community-matters/ #HeartlandBank #HeartlandBankCareers ...Show more

This summer has been busy for plenty of our team members, who spent their time giving back to our local communities! We're proud to be more than a bank! We're neighbors, helpers and partners in our communities. Learn more about our #CommunityMatters program at Heartland Bank: https://www.hbtbank.com/community-matters/ #HeartlandBank #HeartlandBankCareers

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Heartland Bank and Trust Company

11mo

🔍Looking for a new career opportunity? Join our team and apply today! We're currently hiring various positions including Customer Care Representatives and Retail Tellers. Learn more here: https://www.hbtbank.com/careers?utm_source=organic-social&utm_medium=glassdoor&utm_campaign=hiring_07_q3_25 #HeartlandBank #HeartlandBankCareers #BankingJobsUSA #FinanceCareersUSA #HiringInBanking #BankingCareerOpportunity...Show more

🔍Looking for a new career opportunity? Join our team and apply today! We're currently hiring various positions including Customer Care Representatives and Retail Tellers. Learn more here: https://www.hbtbank.com/careers?utm_source=organic-social&utm_medium=glassdoor&utm_campaign=hiring_07_q3_25 #HeartlandBank #HeartlandBankCareers #BankingJobsUSA #FinanceCareersUSA #HiringInBanking #BankingCareerOpportunity

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Photos

Heartland Bank and Trust Company photo of: Heartland Bank in Uptown Normal

Heartland Bank and Trust Company awards & accolades

Bank Director Top 25 U.S. Banks, Bank Director's RankingBanking, 2025
Forbes' America's Best Banks 2024-2025, Forbes, 2024
Newsweek's America's Best Regional Banks and Credit Unions 2024, Newsweek, 2024
Raymond James Award 2024, Raymond James, 2024
S&P Global’s Top 50 Community Banks, S&P Global Market Intelligence, 2023

Pledges & certifications

Veteran hiring commitment
Committed to helping America's military veterans find work

Connect with Heartland Bank and Trust Company

Jobs at Heartland Bank and Trust Company

Customer Care Representative I

Employee reviews at Heartland Bank and Trust Company

Heartland Bank and Trust Company has an employee rating of 3.7 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Heartland Bank and Trust Company employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by category

3.9

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.7

Career opportunities

3.0

Senior management

3.0

Compensation and benefits

Employee reviews

Loan servicing representativeCurrent employee

5.0

Gainfully employed

Heartland Bank and Trust Company

Heartland Bank and Trust Company Snapshot

Life at Heartland Bank and Trust Company