Mission To solve problems—big and small—for consumers and businesses, every single day, with urgency and care.
Description Conduit Global is one of the world’s largest independent and fully integrated BPO companies with expertise in multi-channel contact center and back office support, providing solutions for:
• Customer care
• Product support
• Technical support
• Sales (up-sell / cross-sell / retention)
• Social Media
• Cost efficient Work-At-Home Agent solutions
• Non-voice support
• Back office processing
We are one of the world’s largest independent providers of customer contact care. Through hubs in nine countries on four continents, Conduit Global serves over 100 million consumers and has handled over a billion customer contacts in a single year.
With 26 patents and 51 patents pending, we have pioneered the development of information service and technology tools delivered across a single platform connecting multiple channels. These include the internet, email, chat, social media, SMS / MMS text messaging, mobile and landline phones.
Conduit Global has an employee rating of 3.0 out of 5 stars, based on 475 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduit Global employee rating is 22% below average for employers within the Human Resources & Staffing industry (3.8 stars).
Overall, 44% of employees would recommend working at Conduit Global to a friend. This is based on 477 anonymously submitted reviews on Glassdoor.
60% of job seekers rate their interview experience at Conduit Global as positive. Candidates give an average difficulty score of 2 out of 5 (where 5 is the highest level of difficulty) for their job interview at Conduit Global.