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Royal Voluntary Service Snapshot
Our vision, mission and values
Royal Voluntary Service is one of Britain’s largest volunteering charities with volunteers supporting thousands of people each month in hospitals and in the community.
The simple acts of kindness volunteers provide, from setting up a regular lunch club to running chair-based exercises on hospital wards, help make communities stronger and relieve the pressure on overstretched public services.
The charity is also one of the largest retailers in the NHS, with its network of cafés and shops providing a valued haven in hospitals.
All our volunteers are supported by our skilled staff team, and together you make an extraordinary impact. Our real strength is our people who have made a positive choice to help others in their communities all over the country.
Royal Voluntary Service remains motivated by and committed to the charity’s unique philosophy of volunteering, giving the benefit of around 500,000 working days a year to communities up and down Britain.
Our vision – the kind of Britain we want to see
People across Britain are engaged in voluntary service – freely giving their time, talent and life experience to help tackle pressing challenges in diverse communities. Their service makes them, and Britain, healthier and happier.
Our mission – our role in achieving this vision
Inspiring and enabling people to give the gift of voluntary service to meet the needs of the day in their communities.
Needs of the day
1. To inspire, mobilise and support others to enable voluntary action.
2. Working with the NHS, wider health and care systems, and communities to minimise health inequality and social disadvantage, helping those affected to thrive.
Royal Voluntary Service is one of Britain’s largest volunteering charities with volunteers supporting thousands of people each month in hospitals and in the community.
The simple acts of kindness volunteers provide, from setting up a regular lunch club to running chair-based exercises on hospital wards, help make communities stronger and relieve the pressure on overstretched public services.
The charity is also one of the largest retailers in the NHS, with its network of cafés and shops providing a valued haven in hospitals.
All our volunteers are supported by our skilled staff team, and together you make an extraordinary impact. Our real strength is our people who have made a positive choice to help others in their communities all over the country.
Royal Voluntary Service remains motivated by and committed to the charity’s unique philosophy of volunteering, giving the benefit of around 500,000 working days a year to communities up and down Britain.
Our vision – the kind of Britain we want to see
People across Britain are engaged in voluntary service – freely giving their time, talent and life experience to help tackle pressing challenges in diverse communities. Their service makes them, and Britain, healthier and happier.
Our mission – our role in achieving this vision
Inspiring and enabling people to give the gift of voluntary service to meet the needs of the day in their communities.
Needs of the day
1. To inspire, mobilise and support others to enable voluntary action.
2. Working with the NHS, wider health and care systems, and communities to minimise health inequality and social disadvantage, helping those affected to thrive.
e inspire and enable people to give the gift of voluntary service to meet the needs of the day. Through the power of volunteering, we provide one-to-one, group and online services that improve health and wellbeing, resilience, confidence and connections.
No need has been greater since wartime than the COVID-19 pandemic, and Royal Voluntary Service has been the largest single mobiliser of volunteers to support the COVID response. During the pandemic, our volunteers and staff have made a vital contribution, making hundreds of thousands of welfare and companionship phone calls, essential grocery and prescription deliveries, distributed emergency food packs, delivered activity packs to people living with dementia, made garden gate visits, delivered library books and accompanied clients on walks. They have assisted the NHS with medical equipment supply, patient transport and vaccination services.
We also built a new volunteer army for NHS England, the NHS Volunteer Responders, to shield the NHS and provide practical help to the 2.5 million people most at-risk from COVID-19. The programme represents a volunteering revolution, using technology to register, alert and deploy volunteers quickly, wherever needed. Enabled by the GoodSAM app, the programme has created a safety net of on-call support across England. To date, volunteers have responded to over 2 million help requests. High demand continues and the programme has expanded to support the vaccination programme.
Online, we have established the Virtual Village Hall, a popular activity hub and community that connects people and helps them stay active.
Volunteers will play an important role in the COVID recovery and beyond, and we will continue to support people and communities in need, particularly where there are health inequalities and social deprivation. We will also assist NHS hospitals during seasonal pressures.
To support our volunteers we run a full range of fundraising activities that enable them to continue their vital work.
https://www.royalvoluntaryservice.org.uk/about-us/
Our Inclusion Plan confirms our commitment to inclusion and outlines our key objectives for making Royal Voluntary Service a more diverse and inclusive organisation.
https://www.royalvoluntaryservice.org.uk/about-us/equality-diversity-inclusion/
No need has been greater since wartime than the COVID-19 pandemic, and Royal Voluntary Service has been the largest single mobiliser of volunteers to support the COVID response. During the pandemic, our volunteers and staff have made a vital contribution, making hundreds of thousands of welfare and companionship phone calls, essential grocery and prescription deliveries, distributed emergency food packs, delivered activity packs to people living with dementia, made garden gate visits, delivered library books and accompanied clients on walks. They have assisted the NHS with medical equipment supply, patient transport and vaccination services.
We also built a new volunteer army for NHS England, the NHS Volunteer Responders, to shield the NHS and provide practical help to the 2.5 million people most at-risk from COVID-19. The programme represents a volunteering revolution, using technology to register, alert and deploy volunteers quickly, wherever needed. Enabled by the GoodSAM app, the programme has created a safety net of on-call support across England. To date, volunteers have responded to over 2 million help requests. High demand continues and the programme has expanded to support the vaccination programme.
Online, we have established the Virtual Village Hall, a popular activity hub and community that connects people and helps them stay active.
Volunteers will play an important role in the COVID recovery and beyond, and we will continue to support people and communities in need, particularly where there are health inequalities and social deprivation. We will also assist NHS hospitals during seasonal pressures.
To support our volunteers we run a full range of fundraising activities that enable them to continue their vital work.
https://www.royalvoluntaryservice.org.uk/about-us/
Our Inclusion Plan confirms our commitment to inclusion and outlines our key objectives for making Royal Voluntary Service a more diverse and inclusive organisation.
https://www.royalvoluntaryservice.org.uk/about-us/equality-diversity-inclusion/
