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Felix Global Corp. Snapshot
A Felix Story
Jim Graham (CEO) reflects on a personal journey of work and life and the path to Felix.
Our mission is simple: Supporting world-class organizations and individuals to navigate work and life in an ever-changing world.
Early in my career, I realized I had a passion and a curiosity to understand human behavior. I would observe habits – people that walk quickly across a street, those that take their time, the McDonald’s customer service person that would always try to upsell you on something you had not ordered, the successful ones always doing so with a smile on their face and enthusiasm in their voice, and so on. Intuitively, I always believed in the premise that no two individuals are exactly alike. Yet it puzzled me that individual differences, preferences, and work styles seemed undervalued by companies, and their potential for performance misunderstood. Organizations used catchy phrases like “people are our most important asset.” This was essentially trendy language used as fodder for the annual report at the time.
In 2003, when we launched Felix, it was to help individuals and organizations really understand the importance and value of fit, how to ensure high performance, and, as a result, achieve great results.
Results that matter for the individual in terms of a rewarding career, opportunities to grow and develop, working with people they like, to be valued, and to be fairly compensated for work performed.
For organizations, it isn’t about catchy phrases. It never was. It is about understanding that if you harness the potential in human beings, you will build a winning culture and correlate great people, high performance, and a strong brand with outstanding results.
Core to our mission, we have always remained true to the value of customer intimacy. This means taking a long-term view and working hard to be considered a partner and a trusted advisor.
Jim Graham (CEO) reflects on a personal journey of work and life and the path to Felix.
Our mission is simple: Supporting world-class organizations and individuals to navigate work and life in an ever-changing world.
Early in my career, I realized I had a passion and a curiosity to understand human behavior. I would observe habits – people that walk quickly across a street, those that take their time, the McDonald’s customer service person that would always try to upsell you on something you had not ordered, the successful ones always doing so with a smile on their face and enthusiasm in their voice, and so on. Intuitively, I always believed in the premise that no two individuals are exactly alike. Yet it puzzled me that individual differences, preferences, and work styles seemed undervalued by companies, and their potential for performance misunderstood. Organizations used catchy phrases like “people are our most important asset.” This was essentially trendy language used as fodder for the annual report at the time.
In 2003, when we launched Felix, it was to help individuals and organizations really understand the importance and value of fit, how to ensure high performance, and, as a result, achieve great results.
Results that matter for the individual in terms of a rewarding career, opportunities to grow and develop, working with people they like, to be valued, and to be fairly compensated for work performed.
For organizations, it isn’t about catchy phrases. It never was. It is about understanding that if you harness the potential in human beings, you will build a winning culture and correlate great people, high performance, and a strong brand with outstanding results.
Core to our mission, we have always remained true to the value of customer intimacy. This means taking a long-term view and working hard to be considered a partner and a trusted advisor.
