TDCX reviews

3.5

64% would recommend to a friend

(5,845 total reviews)
avatar

Laurent Junique

76% approve of CEO

58% positive business outlook

TDCX has an employee rating of 3.5 out of 5 stars, based on 5,845 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TDCX employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

6K reviews
5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Modern, comfortable office environment with a professional atmosphere Friendly colleagues and a generally collaborative team culture Exposure to global clients and well-known brands builds valuable experience Good starting point for those early in their customer service or BPO career Multicultural workplace with plenty to learn from diverse teammates

Cons

Account instability projects can downsize or close unexpectedly, creating job insecurity Career advancement feels inconsistent promotions can appear to favor personal connections over actual performance

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TDCX Response
3d
Thank you for taking the time to share such thoughtful and balanced feedback. We're glad the office environment, the team, and the exposure to global clients have been meaningful parts of your experience. On the concerns you've raised, we hear you. Account changes are a reality of the BPO industry, but how we communicate them and how we support people through them is something we own, and your feedback is a useful reminder that we can keep doing better there. On career progression, the point about consistency and merit lands. Promotion decisions should be clear, fair, and grounded in performance, and where that isn't being felt, it's worth us understanding why. Your advice on salary transparency and merit-based progression is well taken. If you're open to it, we'd welcome the chance to understand your specific experience in more detail. You can reach us at feedback.global@tdcx.com whenever it suits you. We wish you all the best in whatever comes next. By sending us an email to feedback.global@tdcx.com, you agree that you have given TDCX permission to contact you via your email address to address your concern.
3.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Quick career progression if there is need.

Cons

Pay range below market for internal promotion. Bonus & Increment is inconsistent and not clear indicators.

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TDCX Response
4d
Thank you for sharing this feedback. We're glad to hear that career progression opportunities are valued. We acknowledge your concerns around compensation and the clarity of our bonus and increment processes, this is something we take seriously and are actively working to improve. We appreciate your comment and will use it to help shape a more transparent and competitive rewards structure.
3.0
Jun 11, 2026

Low salary. Average business stability.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No overtime. Flexible hours. Relaxed atmosphere.

Cons

Low salary. Average business stability.

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TDCX Response
4d
Thank you for your feedback. It's great to know that our flexible working hours and relaxed environment are appreciated. We hear your concerns regarding salary competitiveness and business stability, and we understand how important these factors are to our employees. We are continuously reviewing our compensation structure and working towards strengthening the organization's long-term growth. If you're open to it, we'd encourage you to schedule a 1-on-1 with your manager or HR to share any further thoughts or concerns. Alternatively, you are welcome to drop us a message at feedback.global@tdcx.com, we want to make sure your concerns are being heard. By sending us an email to feedback.global@tdcx.com, you agree that you have given TDCX permission to contact you via your email address to address your concern.
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Glassdoor has 6,447 TDCX reviews submitted anonymously by TDCX employees. Read employee reviews and ratings on Glassdoor to decide if TDCX is right for you.