Tech Support - Customer Care Representative Airwave Networks Employee Review

great people to work with

to small for growth if wanted.

When it's good, it's really good! On slow weeks where you barely get any calls it's like getting free money. you can watch netflix, do homework etc.... You have a lot of freedom to create your schedule, and managers are very understanding when you have a school conflict. It's super easy to get time off. Most of the staff are super friendly, they are almost like a family.

The pay sucks. There is a fairly high learning curve, considering what you must do and the money you are compensated for it. The worst part is doing appointments and having to fix internet/ cable issues when something happens. If you are responsible for multiple sites, you will be forced to travel between each site. When you don't have car..... that can suck, especially in the winter!