Online Stylist - Anonymous employee Allume Employee Review

2.0
Oct 26, 2018
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

A very rewarding job getting to know clients and styling them. You learned about various different fashion brands. Flexible schedule. It was fun getting to know and befriending other stylists.

Cons

Very horrible with communication when any changes were happening or updates within the company, various managers left in the less than a year time frame I was employed, pay was not consistent - suddenly decreased pay after months at a certain pay rate, very accusatory if a stylist made any mistakes, the system was always slow or crashing on a daily basis which impacted accuracy in completing appointments on time, clients were not made aware of their responsibility in communicating to stylist what their needs were and how important it was to be available to speak during their scheduled sessions, when shopping there were not enough store options for tall, petite, plus size clients, or clients with smaller budgets, there were no employee benefits, you were expected to be available and work for hours that you were not paid for doing follow-ups to clients or revisions, you were forced to perform the same work in less time as the standard slots for appointments kept decreasing, overall the company does not listen to the needs of the stylist but does what they think is best.

Explore other reviews about Allume

5.0
Aug 8, 2024
Recommend
CEO approval
Business Outlook

Pros

flexible, great management, fun, loved my job

Cons

low pay, low hours during christmas

1.0
Jun 26, 2019
Recommend
CEO approval
Business Outlook

Pros

1. Make own hours 2. Work from home

Cons

WOW, I'm not sure where to begin. I worked at Allume for about a year and a half, it was truly one of the most unorganized places I've ever worked. Yes, it is a start-up and some issues are expected. The styling, itself, was very fun, and I do recommend styling to anyone who is interested. I would just go with a different company. The cons are they have very high expectations of you, and are constantly changing things that could affect your metrics. They don't care if the reason your clients are leaving is because of something they did. They will "uncontract" you. Not to mention, the application we use to style people, "ANNA" is so slow, and constantly has issues, and we are accountable for "ANNA" breaking down. Third, our engineers/HQ that we are suppose to submit problems, take days to respond, making our customers upset that we don't have an answer or are taking a long time to respond. I've had four ASM's since working here, and the cycle through people very quickly. They don't value employees. They don't communicate well. They don't care about their customers, putting them first-is the last thing on their agenda. Also, they laid off a ton of stylists, most of them were blindsided considering, we have no idea so many people were being let go. They gave very little information, and failed to answer a lot of questions. It is a VERY shady situation for everyone involved. Overall, just don't waste your time working here.

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