customer service - Customer Service Representative Axis Payments Employee Review

So they set us leads up so it takes the numerous hours away from cold calling. And management helps us makes the sales so we are guaranteed to bring in income. Good products. Decent training and continued support not to mention how good the schedule is. I can spend time with the wife and kiddos. Not any complaints here.

Not any complaints here whatsoever

I have about ten years experience in door-to-door sales. My first week working for Axis, I closed 8 deals for a total commission of $2900. I have read all of the negative reviews, and have come to the conclusion that these people probably have absolutely no experience in sales. I have worked hard and have been diligent each day. Some days I did not sign a deal until 4:00pm. Axis has done everything that they told me initially they would do. I was paid the next day after each install. They do payroll everyday of the week. My team leader has been very helpful. They have analyzed any merchant statements that I sent in via email, on the the spot while I was taking to the merchant. They have beaten every single merchant fees that i have come across. In some cases, they have even given free equipment to my clients so that I could close a deal. This type of employment takes an aggressive sales person in order to make decent commissions. I plan on staying with them for a while. I see the potential to make $100k a year or better. I have been very satisfied so far.

The preset appointments are a waste of time. The telemarketers have actually ruined a few deals for me. In some cases, when I walk in the door to sale, they merchant is upset with me from the start because of the telemarketer.