Customer Service - Customer Service Representative Baby Trend Employee Review

2.0
Aug 10, 2015
Recommend
CEO approval
Business Outlook

Pros

You get weekends and holidays off and paid holidays if working full time. You get a small bonus during Christmas. Difficult to get fired once you are past probation.

Cons

Customer service is understaffed. There is no upwards mobility and there is definitely favoritism in upper management. Raises are extremely low if you are not in upper management. The company is run to make money rather than to make the best product possible therefore expect to hear from angry customers who have the right to be angry at a company who is just taking advantage.

Explore other reviews about Baby Trend

5.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

I loved working with our team, Everyone was always helpful and friendly.

Cons

The salary was too low, hopefully budget can be moved better.

4.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice working environment. Competitive benefits.

Cons

Overtime may be required during the peak season.

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