Cisco Systems - Cisco System's ASR Program: High School from Hell | Glassdoor
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Helpful (8)

"Cisco System's ASR Program: High School from Hell"

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  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Associate Sales Representative in Raleigh, NC
Former Employee - Associate Sales Representative in Raleigh, NC
Doesn't Recommend
Approves of CEO

Pros

The Associate Sales Representative program is a training program that ultimately feeds into Cisco System's sales force. You are trained thoroughly for about 8 month. Subjects of training include everything from how to be a more confident public speaker, to cold calling, to the obvious training on all of Cisco System's hardware and proprietary software. You are divided into 'teams' within the ASR program and you do most everything during the work day with them. You have a manager that is your 'team leader' and you have a tech manager who is responsible for teaching you the material on Cisco hardware as well as pointing out the relative strengths and weaknesses similar competitive products have. The ideal end result of this program is to take a sales oriented person and tech him or her enough technical information so that this person could sit down in a meeting with a client and speak to a CEO, CFO, CTO and answer all of their questions with the caveat that really technical things will be covered by an Associate Sales Engineer (ASE) who is your more technically savvy counterpart. Cisco's aim is to have ASRs and ASEs work as a team together. This doesnt exactly work out because the ASR to ASE ration is conservatively skewed at 2 to 1 respectively.

Cons

I was a part of the Associate Sales Representative program, we are referred to as ASRs within Cisco Systems. The problem working at Cisco is not the upper management or the training; I was very satisfied with those aspects of the job. Your co-workers will make this a miserable experience. The dynamics of the training program were worse than high-school. We were provided with subsidized housing through Cisco and college graduates could not act appropriately. Some were even kicked out of their leases.

There were people skinny dipping in the apartment complex's pools, people egging other people's vehicles. It is the farthest thing from a professional behavior you can imagine.

The sales staff of Cisco Systems is notoriously cocky and if you speak to anyone on the outside who deals with them on any sort of regular basis, they can confirm this. The program is also set up like indentured servitude. By which I mean, once you have completed the training program you are bound to work for them at a location of their choosing (ultimately it depends on your desirability as a Sales Representative and suitability to the area) for no less than 2 years. If you quit before this period, you are required in your contract to pay them back a subsidized portion of your training.

Advice to Management

The attitudes of the sales force is rediculous and their responsibility is to put a stop to that attitude day one. It is the number one complaint Cisco has against their sales force. I do not understand why it is not being addressed more seriously. The corporate culture needs to change.

Other Employee Reviews for Cisco Systems

  1. Helpful (4)

    "Cisco, at least its not flipping hamburgers."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hardware Engineering Manager in San Jose, CA
    Current Employee - Hardware Engineering Manager in San Jose, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    regular paycheck, industry standard. Will not go away tomorrow. The company is the network hardware standard. When anyone is putting in network infrastructure, anything that will connect to the internet, it will go through a Cisco Systems product at one point or another. That means they company will last a few years, so there will be consistent employment. If you work hard enough to convince your boss you are worthy, and you get a mediocre or better review on your yearly talent review? you will get paid every other week. This does not mean you are delivering quality work or innovation, but you are playing the game well.

    it is sad. there is so much opportunity here.

    Cons

    innovation is out the window. it is becoming process laden, and totally red tape encumbered. Layoffs every time they need to make numbers. Management heavy.

    You want 100 words or more. Hmm. Why? This is exactly the problem we are having at Cisco. You set a rigid guideline, which requires people to fill up space, even when it does not have meaning? We are experiencing the same here. Why host a 1 hour meeting, when the point could be conveyed in 15 minutes.

    Cisco used to be a highly innovative company, delivering cutting edge products. Now? we struggle to get 100 words, instead of focusing on the product.

    Advice to Management

    stop 'saving money' in foolish ways. communicate and collaborate better. promote telecommuting.


  2. "Cisco is THE VERY BEST and #1 Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Integrated Marketing Communications Manager in San Jose, CA
    Current Employee - Integrated Marketing Communications Manager in San Jose, CA
    Recommends
    Approves of CEO

    Pros

    Cisco offers tremendous career and growth opportunities and a very collaborative environment. John Chamber's strong leadership fosters innovation and is also reflected by Sr. Management. It is exciting to work for a company that has been financially stable and has been extremely successful and growing for the past decade. Cisco also employs some of the smartest people and working here offers the opportunity to meet them and widen one's own horizon. There are an unlimited number of ways to engage yourself in initiatives and programs either within or even outside the work environment such as Green Initiatives, Volunteer activities and other community services. In summary, I think Cisco is the very best place to work for in today's high-tech industry due to its technology and market leadership, innovation and strong brand.

    Cons

    Due to its collaborative environment, there are generally too many meetings one has to attend during the day which makes it challenging to find enough time to get the actual work done and being productive. In addition, Cisco is a workplace that requires constant availability through being always connected to email, IM, smartphones etc. which leads to an extremely high level of disruption. Decision making processes can take quite a while because so many people across all different organizations and theatres need to be involved. Another challenge is prioritization of projects as there are often too many for one person to handle.

    Advice to Management

    If there was a way to cut back on planning and status meetings and allow more time for productivity that would be great.

There are newer employer reviews for Cisco Systems
There are newer employer reviews for Cisco Systems

See Most Recent

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