Toxic Environment - Anonymous employee Viddsee Employee Review

Flexible and friendly working environment with 2 WFH days a week. The management team is transparent and conducts quarterly staff meetings, so we have clear vision and direction. Team mates are quite friendly and work well together. A lot of opportunities and things to learn.

The company seems to be going through a rough patch however I got a feeling that they will bounce back.

There's absolutely no positives to joining this hot mess. Join at your own risk. Even though the job market is bad, please don't come here. You risk your mental health and your weekends.

Where should I start? 1) Freelancers are constantly chasing producers for payment. We redirect all the questions to the finance team but finance doesn't do anything about it. Some of the freelancers have taken their cases to Small Claims Court but don't think anything will happen. On top of that, we have to constantly reassure freelancers that their payment will come in but it feels like we are lying to them because when we ask finance for a set date or timeline, they are unable to provide us with a timeline. Instead of working out timelines or answering the emails from freelancers, our operations person only has weird solutions like extending payment terms or asking us to negotiate with freelancers to accept new payment terms. The amount of freelancers chasing us is ridiculous 2) The work is sub-par. Because no freelancer wants to work with us, our own internal team has to be stretched to figure things on their own. No real solution is provided my senior management. If you come in as a producer, please be prepared to wear 3 to 4 different hats. Most likely have to edit, shoot, produce, write. Clients become aware of the manpower problem and quality issue as they work with us. I think most clients come to viddsee because of our history but not because of our current capability. A client wrote an lengthy nasty email to us saying that because of an art director's poor quality of work, they don't want to work with us. 3) No career progression or pay increment. Standard excuse is "company is not doing well". Alot of people have left since the tail end of last year, which means their original workload becomes part of your current workload. More work but same pay. Wow amazing! Pay you in exposure! 4) Company has a lot of senior management people who either don't empathize with the working team or don't really have any real use to the company. We tell them the problems but all fall on deaf ears. Our finance person is unable to provide details on when our freelancers are getting paid. Our ops person is unable to structure processes that ensure working team is able to work efficiently and effectively. Alot of unnecessary hires. 5) Spend half the working day putting out fires dealing with finance, scheduling, finding freelancers (whoever that is willing) before starting your actual job. In summary, please don't come here. The empty desks hint at the multiple glaring issues that management seem to be intentionally blind to. If can give zero stars, i will.