A Place For Growth - Client Service Coordinator (CSC) Group1001 Employee Review

5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

This role offers competitive pay and benefits compared to similar companies. Structured expectations so you're never left worrying about what you should be doing. Management and coworkers are there to support you. Generous PTO systems with PTO, sick days, and floating holidays. If you're looking for a place to grow, this is the company for you. Once you're through the door, opportunities are endless.

Cons

Burnout and stress are inevitable, being a customer service position, however, your team is there to support you, along with the generous PTO system. Mandatory cross-training can be overwhelming but can be included in your review for bonuses and raises. Shifts are determined every 6 months via a shift bid for call center employees, with the latest shift getting off at 6pm est.

avatar
Group1001 Response
6mo
Thank you for taking the time to share your experience working at Group 1001. Your feedback is important to us as we strive to create an environment where everyone can succeed. We appreciate your contribution to our journey.

Explore other reviews about Group1001

5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity and people are the best!

Cons

Has growth opportunity to be a top tier.

avatar
Group1001 Response
2mo
We're grateful you took the time to share your perspective on working here. Your feedback inspires us to continue to invest in our employees as our number one asset.
4.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Innovative company with welcoming associates considering my contract status. Appreciate being remote with options to go into the office.

Cons

I'm not used to the startup mentality. This is not necessarily a bad thing, just something I have not experienced before.

avatar
Group1001 Response
2d
Thank you for taking the time to share your perspective on working here. Your feedback inspires us to continue to invest in our employees as our number one asset.
See reviews by: Helpful|Rating|Date|All