Once the place to be for great culture, now a shell of itself - Anonymous employee Kicksaw Employee Review

1.0
Jan 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People at the L2 level and below & that's it. Compensation was good, but there's an incredible lack of transparency.

Cons

- New leadership has zero Salesforce consulting experience, doesn't understand our jobs, views employees as replaceable cogs in the machine. New leadership does not care if people burn out, are overworked, or need any breathing room. Unlimited PTO is a joke when you're staffed 100% on more than one engagement and your util is at 250% (Kicksaw didn't kill utilization, they just changed the name). - People need to take stress leave at this point to deal with the working environment. - The people first culture has been replaced by an incredibly toxic L1 team who put $$ before people, including their clients. - Exit interview? Nope. They do not care why some of their best employees are leaving en masse because they can be replaced by cheaper headcount who get tossed into the grinder. - No more internal promotions. New senior roles are never posted and are promptly filled by people who couldn't tell Sales Cloud from a wild squirrel. - DEI slack channel sat empty, all cultural initiatives were stopped when the original HR team left.

Explore other reviews about Kicksaw

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you’re looking for a place to grow, this is a good environment for it. There are a lot of opportunities to take on new challenges and expand your skill set as the company grows, and you’re encouraged to step outside your comfort zone a bit. What really stands out though is how collaborative the culture is across all levels. It’s not just within your immediate team, you end up working closely with people across different functions, and everyone is generally open to sharing ideas and helping out. There’s no real sense of hierarchy getting in the way of getting things done, which makes it easier to move quickly and learn from others. The people here are smart, driven, and genuinely care about their work. You get a lot of exposure to different perspectives, and it pushes you to think more critically and improve. It feels like you’re surrounded by people who want to do good work and are willing to support each other along the way. Leadership also plays a big role in setting that tone. They’re approachable and involved, and they encourage collaboration rather than silos. It creates an environment where you feel comfortable speaking up, asking questions, and contributing, regardless of your level. Overall, it’s a great place to build your career if you value learning, teamwork, and working with people who are engaged and supportive.

Cons

No significant downsides in my experience so far.

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

This is one of the few places I've worked where well being feels built into how things operate, not added on later. A lot of the policies actually support a healthier way of working. Unlimited PTO is real here. People take time off and it's not frowned upon. The company holidays also really add up, so you get consistent breaks during the year instead of having to wait long stretches. Not having utilization targets makes a big difference. The focus is more on outcomes and quality of work rather than tracking every hour, which takes away a lot of unnecessary pressure. Benefits are solid overall, especially around mental health which is important to me. It's clear there's been thought put into making sure people have access to support when they need it. Overall, it's a good environment if you are looking for flexibility and a more sustainable pace of work.

Cons

With so much flexibility, you have to be intentional about magnanimous your time and staying organized, especially when things get busy.

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