1.0
Jan 11, 2026
Current employee, more than 1 year
Jakarta
Recommend
CEO approval
Business Outlook
Pros
- Competitive compensation. - Experience with high-volume customer interaction, good for building service skills.
Cons
- High workload & stressful environment – heavy tasks with chaotic schedules & little support. - Poor work-life balance & management. - Limited career growth and training opportunities. - Frequent customer complaints make the job harder – customers often report dissatisfaction with service quality and policies, increasing pressure on agents.