Feb 1, 2026
Ideagen Response
3moThank you for taking the time to share your experience with us. It’s great to hear that you valued the people you worked with and the quality of our products — both continue to be a core part of what makes Ideagen what it is today.
We recognise that the business has gone through a period of significant change, and shifts of that scale can feel challenging. While we are ambitious in our growth plans, our commitment to supporting our colleagues and delivering long‑term value for our customers remains central to how we operate. We’re continually working to create an environment where people feel supported, confident, and able to do their best work.
Our customers are always front of mind when we review how we work and evolve our products and services. As technology — particularly AI — continues to transform our industry, we’re focused on improving how we serve our customers and ensuring our solutions meet their future needs as well as their current ones. These decisions are made with the long‑term picture in mind, for both our teams and the people who rely on our products every day.