2.0
Feb 15, 2026
Current employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
My boss has been flexible with scheduling needs.
Cons
Retention is a huge problem. You commission based on the amount of people that stay in the program. The retention department basically rolls over and give them what they want. When customer service years they want to cancel, they pretty much stop the payment right away. No one tries to help or gets them to try and stay in the program. That messes with what you can make with commission and many people have had problems with that.