Working at Chagee outlet - Tea Barista CHAGEE Employee Review

- Amazing product and brand story - High-impact and high-visibility role - Ability to drive strategic work and influence business outcomes - Competitive comp, immersion opportunities, growth, perks, bonuses - Passionate, smart and capable people

- Flexibility required with overseas partners and time zone challenges - Those familiar with a traditional corporate background may struggle to adapt to start-up-like environment

Amazing tea, lots of opportunities to take on interesting projects, global brand with great reputation and success, you can thrive if you have really thick skin, are really ambitious and willing to sacrifice your every waking hour to the company

Your experience will largely depend on the team you join. As a global brand, you have to expect cultural differences, some late meetings as required, and other challenges unique to such a company. Also, the U.S. headquarters operates similarly to a startup, and the global leadership still sets unreasonable expectations for the market. However, the leadership style of some key U.S. executives has created a hostile environment that is not the default of a global brand. Many teams are expected to work late into the night/early morning on a daily basis, and you’ll be shunned if you don’t work weekends to accommodate the demanded work volume. Departments are pitted against each other and conflict isn’t resolved maturely, setting a terrible example for many of the young employees who join as the first job, drawn in by the shiny, competitive pay and free merch. You will quickly start tracking all of your conversations and work done as some leadership is known to “forget” a decision and pin the blame on you, or you get harassed in a meeting. The environment is so bad that the reputation of the U.S. headquarters has reached the ears of all the other markets. If you value having any semblance of a life, I urge you to take your talents elsewhere.