2.0Mar 3, 2026Customer service representativeFormer employee, more than 5 yearsWorcester, MARecommendCEO approvalBusiness OutlookPros- Its a State job that pays decentCons- Poor Work/life balance - Management never has your back - Software breaks down often - Overworked and underappreciatedShow more
5.0Feb 4, 2023Customer service representativeFormer employee, more than 1 yearLawrence, MARecommendCEO approvalBusiness OutlookProsThe pros were the work hours and the experience and my co-workersConsA con was sometimes the attitude of the customersShow moreHelpfulShare
3.0Aug 19, 2024Office support specialist iiCurrent employee, more than 3 yearsBoston, MARecommendCEO approvalBusiness OutlookProsI don’t have anything to addConsChallenges with elderly employees, hard to move around because everyone holds on to their position.Show moreHelpfulShare