4.0
Mar 5, 2026
Current temporary employee, more than 1 year
Guatemala
Recommend
CEO approval
Business Outlook
Pros
Competitive pay and benefits for customer service roles. Inclusive and diverse workplace culture where employees feel respected
Cons
Low or average pay compared to similar jobs – Some employees believe the salary could be higher for the workload. Heavy performance metrics and monitoring – Agents may feel closely monitored and pressured to meet strict targets.