Great place to grow and develop customer service skills - Customer Service Representative (CSR) Everise Employee Review

4.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and benefits for customer service roles. Inclusive and diverse workplace culture where employees feel respected

Cons

Low or average pay compared to similar jobs – Some employees believe the salary could be higher for the workload. Heavy performance metrics and monitoring – Agents may feel closely monitored and pressured to meet strict targets.

Explore other reviews about Everise

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company. Good people too

Cons

None at all, it was great.

1.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home. Flexible schedule.

Cons

I work on the state farm side of things. The moment you clock in you are taking calls dealing with customers at the dealership and sales man trying to be demanding to you so they can get their commission check. Every call is the exact same. Absolutely no brain simulation. They expect you to pick up another call in less then a minute and read all these long disclosures and if not they will flag you. Using state farms old software is so buggy. Half the calls the customers can use the app but don't. They listen and watch every call. It's not worth the pay. Either pay us more or hire more people so we aren't taking calls back to back for 8 hours at a time.

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