Pros
Long-term job security for many: After 18 years, you've had steady employment, and several reviews mention reasonable job security (especially for women-focused workspaces or certain roles), with some stability in the beauty/wellness sector.Training and skill opportunities: Some employees appreciate training programs, exposure to wellness/beauty industry skills, and occasional focus on women empowerment or team aspects.
Cons
Zero work-life balance: This is one of the most common complaints. Employees frequently describe no fixed working hours, expectations to work on off days/holidays, compulsory attendance even when seriously ill, and pressure to attend meetings regardless of health. Your point about having to attend meetings while heavily ill and explain reasons aligns with reports of extreme lack of flexibility and poor consideration for personal health/family time.Poor management culture and lack of respect: Many reviews highlight toxic elements like politics, unprofessional behavior, rude managers, shouting or harsh treatment in meetings, and disrespect toward senior/long-term employees. High attrition, lack of structure, and feeling undervalued are recurring themes.No real promotions or career growth despite long service: Career growth is often rated very low (around 2.8/5 or lower on AmbitionBox). Employees complain of "in the name of promotion, nothing is given," delayed/no recognition for tenure, limited upward mobility, and favoritism/politics blocking advancement – exactly matching your 18 years without meaningful promotion from the company side.Other frequent issues: Salary delays or dissatisfaction, high pressure (e.g., sales targets even in non-sales roles), extreme politics, no proper leaves/sick days, and overall unprofessional environment leading to burnout.
Work-life balance: 1/5Career growth/promotions: 1-2/5. Management/culture: 1-2/5. Job security: 3/5